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Receptionist/administrator

3 months ago


Mississauga, Canada Grandeur Hardwood Flooring Full time

Job description

Grandeur Flooring is a Ontario based B2B flooring products distributor. We are a fast-growing organization and currently looking for dedicated, passionate and motivated Administrator to join our team.

Job Summary:
The Administrator is responsible for a wide variety of clerical duties in support of office and warehouse administration as well as customer services. This includes coordinating and communicating office activities, greeting visitors, answering and referring inbound telephone calls, administering company correspondence, scheduling appointments, create sales orders, credit memo, statement etc.

Essential Functions & Responsibilities:
Office Administration/Customer Service

Refers all inquiries to the appropriate individuals across the organization.

Assists in the compilation of data for various reports.

Files all inbound, outbound, invoicing, billing, payment receipts and other documentation as needed.

Assembles data and prepares periodic and special reports, manuals and correspondence as required by the Office Manager.

Receives purchase orders, process and verify orders from customers and generate sales orders, credit memos, statements, letters, reports as necessary.

Initiates required action for response to customer service requests and follows up on such requests.

Co-ordinates with shipping to ensure orders are shipped as requested by customer.

Confirms inventory status with the dealers and warehouse. If necessary contacting customer with required changes.

Releases orders to shipping daily and matches shipping documents to orders shipped.

Performs other related duties as assigned by Management.

Logistics Support Duties

Ensure the shipments and received orders are consistent with the paperwork. If there is a discrepancy of receipt/shipment of material, must notify the customer or management immediately.

Validate every single item of the receiving document to ensure Grandeur required receiving paperwork matches the inbound packing slip.

Job Specifications—Skills and Competencies:
1-2 years of administration experience in an office or warehouse environment.

preferably 1-2 years of experience of QUICKBOOK.

Must be proficient in both written and spoken English.

Proven ability to work as a team or individually.

Excellent organizational skills, and attention to detail.

Exceptional computer knowledge with respect to Microsoft Office Suite (Outlook, Word, Excel, PowerPoint etc.)

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L4W 1R4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person


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