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Administrative Assistant/receptionist
2 weeks ago
**JOB DESCRIPTION**
**JOB TITLE** **Administrative Assistant/ Receptionist**
**MAIN LOCATION ** Mississauga, Ontario
**JOB PURPOSE**
The Administrative assistant role is to provide customer support and be the first point of contact on the phone, route and escalate calls and assist with administrative and organizational tasks.
KEY JOB FUNCTIONS
- Provide pleasant customer experience, and build lasting positive impressions by catering to client needs
- Routing and escalating calls as per the internal procedure to assist in resolving client issues
- Scan/Photocopy and organize documents
- Send/receive mail
- Reporting /Documentation
- Compiling data to assist in policy adjustment/special accommodations
- Troubleshoot basic issue
- Assist other teams with event/course planning and implementation as needed
- Assist with other operational tasks as required to ensure mínimal interruption to services
**BASIC SKILL LEVEL REQUIREMENTS**
- Education:_ Completed a related Degree, Diploma or Program. Experience in Administration
- Experience_: Minimum of 3 years of working as a receptionist or administrative assistant.
**ASSETS**
- Keyboard Typing
- Communication skills. Proficiency in multiple languages (English is a must)
- Skilled in using the Microsoft Office Suite of products (i.e. Office, Outlook, Excel, etc..)
- Experience working in an Academic institution
- Flexible hours are a plus as overtime work may be required during peak seasons
**DECISION MAKING & AUTHORITY**
- Decision Making Decisions Made By Others _
- or Governed By Policies_
**SUPERVISORY POSITION RESPONSIBILITIES**
- Number of Staff Supervised_ - Directly 0
Indirectly 0
Total 0
**WORK ENVIRONMENT**
- Physical Effort_ Minimal
- Physical Environment_ Offices, Classroom and labs
- Hours_ Regular Business hours. 8 hours / day. Evening and weekend shifts availability needed.
**ORGANIZATION STRUCTURE**
- Your Job _ Administrative Assistant
- Your Superior_ Client Relations
- Other Jobs Reporting to Your Superior_
- Next Level Superior_ COO
**Please note that any offer of employment will be conditional upon a background check, including a criminal record check.**
**Salary**: $18.00-$22.00 per hour
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 2 years (required)
- Administrative experience: 2 years (required)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
Work Location: One location
Expected start date: 2024-03-01
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