Field Operator

1 month ago


Toronto, Canada TULU Full time

**About Us**

TULU is revolutionizing urban living by making city life more affordable and sustainable. We provide IoT-based smart rental units filled with essential items, allowing residents to reduce their living costs while promoting responsible consumption. With operations in 40 cities across the US and Europe, we partner with some of the world's largest landlords, serving over 100,000 households with 100% QoQ growth and a rapidly expanding waitlist.

**Why Join Us?**
- **Impactful Work**: Be part of a movement that transforms city living, making it more sustainable and cost-effective.
- **Innovative Environment**: Work with cutting-edge IoT technology and data analytics to enhance user experiences.
- **Growth Opportunities**: Benefit from a clear promotion track and role advancement opportunities.
- **Community and Culture**: Join a supportive team that values collaboration, innovation, and customer satisfaction.

**Responsibilities**
- **As a TULU Field Operator, you will**:_

1. **Service Delivery**: Ensure timely and efficient delivery of TULU services, including restocking units, cleaning items, and organizing supplies.

2. **Maintenance and Repairs**: Perform routine maintenance and minor repairs on our machines and rental items.

3. **Customer Interaction**: Assist customers with inquiries, provide support, and ensure satisfaction.

4. **Inventory Management**: Manage inventory levels, track stock, and order replacements.

5. **Safety Compliance**: Follow safety protocols to ensure a safe working environment.

6. **Documentation**: Maintain accurate records of service activities and inventory levels.

7. **Training and Development**: Participate in training sessions to stay updated on products and procedures.

8. **Team Collaboration**: Work with team members to coordinate schedules and resolve issues.

9. **Problem Solving**: Identify and address issues that arise during service delivery or customer interactions.

**Skills**
- Equipment Operation and Maintenance
- Technical Aptitude
- Inventory Management
- Strong Communication Skills
- Customer Focus
- Problem Solving
- Time Management
- Attention to Detail
- Adaptability
- Knowledge of Safety Protocols
- Collaborative Team Player
- Interpersonal Skills
- Basic Maintenance Knowledge
- Analytical Thinking
- Decision Making
- Physical Stamina

**Job Details**
- Type: Part-time
- Pay: $12- $13 per hour
- Hours: Up to 6 per week

**Benefits**:

- Employee discount
- Flexible spending account
- Role advancements and promotion track
- Workshops for personal and professional growth

How to Apply

**Job Type**: Part-time

Pay: $17.50 per hour

Expected hours: No more than 6 per week

Schedule:

- Day shift
- Morning shift
- No weekends

Work Location: In person



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