
Manager, Field Operations
4 weeks ago
Posted In: Customer Care
- About The Job- Our Residential Operations group has a very busy year ahead with the delivery of numerous projects. The newly created role of Manager, Field Operations will be a key member of the Customer Care Team, based at our Corporate Head Office in North York. Reporting to the Senior Director, Customer Experience, the Manager, Field Operations will oversee the day-to-day operations of the Customer Care Field organization, spearheading the administration, scheduling, hiring and support of resources across all residential development projects.**Responsibilities**:
- Oversee the adherence to operational processes at all sites to maintain maximum performance and productivity.
- Project manage and own the setup of new site offices to ensure Teams have the necessary tools.
- Assist and provide guidance to Site staff on technical matters and act as a Level 2 escalation point in emergency service situations.
- Work closely with Construction, Start-up, Property Management, Sales and Décor staff and act as a lead in providing input for on-going enhancements to processes and reporting requirements.
- Spearhead the performance management for site teams, providing timely feedback for improvement.
- Coach Customer Care Teams, to support the development of employees.
**Qualifications**:
- An undergraduate degree in Arts or Business Administration
- At least 5 years of progressive management experience in a similar role with a proven ability to manage employees at various levels
- Experience in the residential construction industry is mandatory
- Working knowledge of Tarion and the Ontario New Home Warranties Plan Act
- A flexible, upbeat and energetic attitude - a self-starter who can quickly build strong partnerships
- Proven experience in people management including setting goals, providing feedback and evaluating performance
- Superior planning, coordination and prioritization skills
- Excellent communication skills - both written and oral
- High degree of proficiency with technology
- Ability to contribute in a fast-paced, deadline-driven team atmosphere
Apply
We offer a competitive compensation package and the opportunity to work with an industry leader
We thank all applicants for considering Menkes Developments Ltd. as an Employer of Choice, however only those individuals selected for an interview will be contacted.
-
Sales Operations Specialist
2 weeks ago
Toronto, Canada Field Effect Full timeField Effect is on a mission to bring the best cybersecurity to what has been a vastly underserved market, the small to medium business. These companies have either had to spend way over the budget, use tools that were designed for security experts (which they do not have), or simply go without. At Field Effect, we believe that all businesses should be able...
-
Field Operations Manager
4 days ago
Toronto, Canada Home Painters Toronto Full timeCompany Profile: - We are a multi-million dollar company in Toronto that has been in business for 30 years. We are one of the top entrepreneurial trades companies in the country, growing at phenomenal rates and looking for the right individual to take us to the next level. - Our purpose is to "Paint Homeowners' Dreams". - We value teamwork, grit,...
-
Field Operations Manager
3 days ago
Toronto, Ontario, Canada Ledcor Construction, Inc. Full timeJob DescriptionAt Ledcor Construction, Inc., we are seeking an experienced Field Operations Manager to lead our team of field technicians in the efficient deployment, maintenance, and troubleshooting of telecommunications infrastructure and equipment. This role requires strong leadership skills, as you will provide operational and technical support to...
-
Field Operations Manager
4 days ago
Toronto, Ontario, Canada Conservation Ontario Full timeJob DescriptionAs a Field Operations Manager with Conservation Ontario, you will play a key role in overseeing environmental inventory and monitoring fieldwork activities. Your responsibilities will include coordinating staff field work, timelines, site visits, and priorities; providing crew lead level work and health and safety direction.You will be...
-
Field Operations Manager
4 weeks ago
Toronto, Canada Knix Full timeKnix is a direct to consumer intimate apparel brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest growing companies in Canada and globally recognized as an innovator within the apparel...
-
Field Operations Manager
1 day ago
Toronto, Ontario, Canada Mosaic North America Full timeAbout Mosaic North America:We are a leading provider of retail event management services, and we're seeking a highly skilled Field Manager to join our team.As a Field Manager for a Beverage Sampling client, you will be instrumental in the successful planning, training, and execution of national retail sampling events.You'll work closely with our team of...
-
Reservations Manager
3 weeks ago
Toronto, Canada Track & Field Full time**RESERVATIONS MANAGER** The Reservations Manager is responsible for assisting the Events Manager and General Managers with guest inquiries, reservations, and events booked at Track & Field, Hail Mary, and Bangarang. This position will report directly to the Events Manager. The Reservations Manager will be responsible for booking reservations, sending...
-
Field Operations
2 weeks ago
Toronto, Canada HoneyBadger Inc. Full timeField Operations - Blockchain Technology – Vancouver, BCThe HoneyBadger Team is looking for an Field Operations Specialist to join our high-performing team of professionals. We are looking for like-minded individuals who display grit, integrity, hard work, and an ability to think outside the box.HoneyBadger was founded in 2016 when we launched our first...
-
Regional Manager, Field Solution Operations
3 weeks ago
Toronto, Canada HILTI Full timeWHAT'S THE ROLE? The Regional Manager, Field Solution Operations will support the acquisition and drive the Lead 2030 Life Cycle Management (LCM) activities of all Hilti Solution Customers (ON!Track & Fleet Management) with local, regional, and global partners as part of Hilti’s global Lead 2030 Strategy. Regional Manager, Field Solution Operations will...
-
Ontario Field Operations Manager
3 weeks ago
Toronto, Canada Aspire Brands. Inc Full timeASPIRE Brands Inc, the maker of ASPIRE Healthy Energy Drinks, is seeking a Field Operations Manager for the Ontario region with experience in the consumer goods space. Aspire is a one of the fastest growing CPG brands in the world, attracting habitual caffeine consumers who enjoy the great tasting, no calorie, natural caffeine formulation. We are...
-
Regional Manager, Field Solution Operations
4 days ago
Toronto, Canada HILTI Full timeWHAT'S THE ROLE?The Regional Manager, Field Solution Operations will support the acquisition and drive the Lead 2030 Life Cycle Management (LCM) activities of all Hilti Solution Customers (ON!Track & Fleet Management) with local, regional, and global partners as part of Hilti’s global Lead 2030 Strategy. This role involves people leadership...
-
Field Operations Manager, Toronto
3 weeks ago
Toronto, Canada Essilor of America, Inc. Full time**Job Title: Manager - Field Operations - Toronto** **MISSION - PURPOSE OF THE JOB** The Field Operations Manager (FOM) serves as the primary operational liaison for the Commercial team in working with our 3rd party merchandising organization. The FOM will be responsible for ensuring that all Core activities are performed on time and within budget, work with...
-
Operations Manager
2 days ago
Toronto, Ontario, Canada Ledcor Full timeLedcor Technical Services is committed to delivering exceptional service to our customers. To achieve this goal, we are seeking a highly skilled Regional Manager to lead our team of field technicians in deploying, maintaining, and troubleshooting telecommunications infrastructure and equipment.The ideal candidate will have experience supervising and...
-
Field Service Operations Manager Canada
4 days ago
Toronto, Ontario, Canada Amazon Full timeJob DescriptionAs a key member of our team, you will be responsible for defining the long-term strategy and vision for field services in Canada. This involves managing the end-to-end customer experience for professional installation and maintenance, while ensuring operational excellence and customer satisfaction.Key Responsibilities:Launch and operate our...
-
Director of Field Operations
3 weeks ago
Toronto, Canada The Leadership Agency Full timeThe Leadership Agency's client is a global organization, with an incredible culture, started and passed down by the coolest CEO! You will be working for a company that puts its people first. They operate across the US and Canada and have won Best Company To Work For 5+ years in a row! Role: - Lead & Inspire: Manage and develop a team of Field Operations...
-
Director of Field Operations
2 weeks ago
Toronto, Canada The Leadership Agency Full timeThe Leadership Agency's client is a global organization, with an incredible culture, started and passed down by the coolest CEO! You will be working for a company that puts its people first. They operate across the US and Canada and have won Best Company To Work For 5+ years in a row!Role: Lead & Inspire: Manage and develop a team of Field Operations...
-
Director of Field Operations
2 weeks ago
Toronto, Canada The Leadership Agency Full timeThe Leadership Agency's client is a global organization, with an incredible culture, started and passed down by the coolest CEO! You will be working for a company that puts its people first. They operate across the US and Canada and have won Best Company To Work For 5+ years in a row!Role: Lead & Inspire: Manage and develop a team of Field Operations...
-
Field Operator
3 weeks ago
Toronto, Canada Dow Full timeAt Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem...
-
Resident Manager or Team
2 weeks ago
Toronto, Canada RESIDENT MANAGER Full timeThis is a live-in position for a high-rise apartment building. If you are the type of individual or team who are self-starters, motivated and have a hands-on approach with the ability to work independently with mínimal supervision then this role is for you. **We are looking for an individual or team whose key responsibilities are**: 1. Building...
-
Director of Field Operations
3 weeks ago
Toronto, Canada The Leadership Agency Full timeThe Leadership Agency's client is a global organization, with an incredible culture, started and passed down by the coolest CEO! You will be working for a company that puts its people first. They operate across the US and Canada and have won Best Company To Work For 5+ years in a row!Role:Lead & Inspire: Manage and develop a team of Field Operations Managers...