Customer Service Representative

4 weeks ago

Montréal, Canada Belron Canada Full time

Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.
- Are you looking for a new challenge? Are you looking to join an international, dynamic and growing company that prioritizes the personal development of individuals and offers stimulating career opportunities? Are you passionate about customer service and like to promote products and services?
- This offer is for you
- Belron Canada is looking for a motivated customer service representative to join our team of Specialists
- Why join us?
- This is a hybrid position
- Benefits start on your first day of work
- Review of salaries each year
- We are a growing organization where opportunities for advancement, training and skills development are always present.
- Leaders who support your development through coaching and opportunity management
- What you will do:

- Support service centers to create opportunities and make appointments with customers
- Use active listening to establish a relationship of trust with customers
- Offer the products and services best suited to the customer's situation to convert these opportunities into appointments
- Update customer files and enter the necessary information accurately
- Provide ad hoc support for other departments according to operational needs
- Do you have the skills we are looking for?
- Spoken and written bilingualism (French and English) mandatory
- Experience in a call center context
- Ease of learning new software
- Team working
- Like diversity in tasks and take on challenges
- Be autonomous, reliable and punctual
- Intrigued, curious or interested, we would be delighted to hear from you At Belron Canada, we welcome everyone to apply. We are committed to diversity and inclusion in our workplace, where every team member feels valued.
- Belron Canada is the Canadian leader in auto glass repair and replacement and recalibration of advanced driver assistance systems (ADAS) front cameras. With more than 325 service centers, 2 distribution centers, 26 warehouses and more than 1,200 employees in 10 provinces, Belron Canada provides its customers with local service.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.

If you value your career as we value our employees and our customers, there’s no better time to join Belron Canada and #BringOutYourBest with us

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