Administrative Agent

3 weeks ago

Montréal, Canada Nunavik Regional Board of Health and Social Services Full time

Greet and direct various stakeholders (customers, guests, suppliers...) upon their arrival in the building;
- Direct stakeholders to the appropriate person and/or office;
- Answer, screen and transfer telephone calls using appropriate etiquette;
- Maintain office security by following security procedures and controlling access via the front desk;
- Maintain recall list and coordinate replacements for absences during his/her shift;
- Receive and distribute office supplies according to established procedures;
- Maintain inventory of office supplies;
- Perform various clerical and/or administrative tasks (filing, photocopying, faxing; posting, communication, etc.)
- Support the management team in various tasks.
- Develop and maintain positive working relationships with others;
- Support his/her team in achieving common goals;
- Maintain confidentiality of private and confidential information;
- Maintain a welcoming front desk.

**Qualifications**
- High school diploma or other relevant diploma (Administration, secretarial...)
- Additional training in office automation (an asset);

**Experience required**
- Proven work experience as a receptionist, office staff or similar role;
- Hands-on experience with office equipment (e.g., complete phone system, fax machines and printers);
- Possess excellent interpersonal skills and strong customer service skills;
- Proficiency in Microsoft Office Suite (required);

**Essential skills and aptitudes**
- Communication, listening, discretion, professionalism, courtesy, organization and versatility;
- Professional Attitude and Neat Appearance;
- Strong written and verbal communication skills; communicate in
- clear, professional and courteous language;
- Ability to be resourceful and proactive when problems arise;
- Demonstrate a positive attitude and ability to listen
- empathetically to guests' needs or complaints; and
- Excellent organizational skills;
- Multi-tasking and time management skills;
- Punctuality and attendance;
- Good understanding of French and English, Inuktitut (asset).

**Additional details**

21.89$-23.35$ an hour

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