Proximity Support Analyst

1 month ago


Montréal QC, Canada Tata Consultancy Services Full time

**About the job**

**L’inclusion sans exception**

TCS est un employeur qui souscrit au principe de l’égalité des chances et encourage la diversité de race, de nationalité, d’ethnie, de sexe, d’âge, de capacité physique, de neurodiversité et d’orientation sexuelle, afin de former une main-d’œuvre à l’image de la société. Notre détermination à promouvoir la culture et la diversité se transpose dans nos politiques et pratiques en matière d’équité au travail et se reflète dans les divers parcours de de notre personnel.

**À propos de TCS**

TCS exerce ses activités à l’échelle mondiale avec un bassin de talents diversifié de plus de 600 000 associés représentant 153 nationalités dans 55 pays. TCS a été reconnu comme l’un des meilleurs employeurs au monde par le Top Employers Institute; l’une des huit seules entreprises au monde à avoir reçu cette distinction. Notre organisation est structurée par secteur d’activité et a été mise en place pour offrir aux entreprises un guichet unique de solutions spécifiques à leur industrie. Nos unités sectorielles agiles disposent de capacités intégrées qui permettent de fournir des réponses rapides et de procurer un avantage concurrentiel à nos clients. Cette approche, conjuguée au modèle exclusif Global Network Delivery ModelMC (GNDMMC), est reconnue comme la norme d’excellence actuelle en matière de déploiement technologique. Depuis plus de 50 ans, les importants investissements consentis dans les technologies numériques et les plateformes horizontales et verticales sont le gage de notre succès auprès des clients.

**About TCS**

Tata Consultancy Services is an IT services, consulting, and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 615,000 of the world’s best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.

**Skills**:

- Good knowledge of manufacturing, quality and plant maintenance processes and procedures.

Minimum 6 to 8 years of experience required.
- Knowledge of Apprise an added advantage Understanding of SAP modules/systems such as PP (Production Planning), MM (Materials Management), QM (Quality Management), PM (Plant Maintenance) Excellent troubleshooting and problem-solving skills
- Strong communication skills and the ability to work effectively with cross-functional teams.
- Flexible and adept at rapid learning.
- Experience debugging SAP UI5 or HTML5, XML, JavaScript, SQL queries.
- Experience working with SAP PP is a big plus.
- Knowledge of other SAP modules or related manufacturing software is a nice-to-have
- Knowledge of integration points between SAP ME and SAP S/4 utilizing SAPMEINT.
- Strong understanding of industrial automation concepts, including SCADA systems, HMI/HMI interfaces, and data acquisition technologies.
- Flexible Excellent communication skills Continuous learning attitude Team worker Meticulous

Roles and Responsibilities:

- Work closely with clients to understand their MES requirements and prepare technical design documents. Perform UAT testing with customers and resolve any issues identified. Ensure that deployment and release management processes are followed to ensure smooth delivery of MES solutions.
- Provide technical guidance and support to team members.
- Communicate with stakeholders to ensure that project goals are being met and customer satisfaction is maintained.
- Design and architect MES solutions using.Net and other relevant technologies.
- Ensure that the MES solutions align with the overall IT architecture of the organization.
- Collaborate with other architects, developers and stakeholders to ensure that MES solutions integrate effectively with other systems.
- Provide technical leadership and mentorship to developers and other team members.
- Participate in project planning and estimation to ensure that projects are delivered on time and within budget.
- Ensure that MES solutions meet performance, scalability, reliability, and security requirements.
- Design solutions using Best of Breed business practices utilizing the Apprise Software suite of products, including requirements gathering, scope definition, solution architecture, gap i



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