Functional Analyst
2 months ago
We are looking for a talented Functional Analyst to join our HR team. As an HRIS Functional Analyst, you will work within the Talent team and be part of the “process, systems, and operations” squad. In this role, you will act as a bridge between the needs of internal clients and technical solutions, helping to define requirements and ensure successful implementation of projects.
**Key Responsibilities**:
- ** Needs Analysis**: Gather and analyze the needs and issues of internal clients.
- ** Process development**: In collaboration with the process analyst, define process flows, user stories, specification documents to guide development.
- ** Solution design**: Work with teams to assess impact and propose solutions.
- ** Configuration**: Configure solutions in our tools.
- ** Project Support**: Support the project manager in organizing projects and planning.
- ** Implementation Assistance**: Help the development team during implementation and testing.
- ** User support**: Create training documentation and act as a trusted advisor for clients.
- ** Knowledge transfer**: Ensure knowledge transfer to support teams.
- ** Issue Resolution**: Resolve complex user issues as needed.
**Qualifications**
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Proven experience as a Functional Analyst or similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Knowledge of Excel is a must
- Familiarity with Jira and Oracle is an asset
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