Technical Sales

2 months ago


Markham, Canada NSI Distribution Full time

**NSI Distribution**, a Canadian leading distributor in CCTV, Security, Audio, Home Automation, Low-Voltage Wire/Cable, and IT products, is seeking a self-motivated, driven **Technical Sales Rep specializing in CCTV, Audio, and Alarm **to join the team at our **Markham **office.

**Key Responsibilities**:

- Assess customers’ needs, recommend or assist in the selection of appropriate products, and negotiate prices or other sales terms
- Maintain and grow sales relationships with new and existing customers
- Troubleshoot technical problems over the phone, in person, or through remote desktop services
- Develop and maintain technical product knowledge to explain features or complex information to customers in a way that is easily understandable, and answer questions
- Keep customers informed about new technological products
- Use knowledge and training to help customers
- Connect with customers after sale to provide ongoing support
- Resolve product and service related issues
- Perform other duties as assigned by management
- Minimum 1 year experience
- Previous experience in the security industry is preferred
- Strong technical and networking knowledge with IP cameras
- Good understanding of IT products - CCTV, Alarm, and Audio
- Ability to work well under pressure
- Ability to interact with people using tact and diplomacy
- Strong analytical, troubleshooting, and problem solving skills
- Ability to work in a fast-paced environment
- Interpersonal skills such as active listening, empathy and patience
- Valid Driver’s License
- High school diploma or equivalent
- Education or experience in IT, computer science, sales, or marketing is an asset

**What’s in it for you**:

- Base Salary plus Commission + Benefits
- On-site parking
- Positive and Safe Work Environment

**No recruiters or phone calls, please.**

**Job Types**: Full-time, Permanent

Pay: $50,000.00 per year

Supplemental pay types:

- Commission pay

**Experience**:

- CCTV, Audio & Alarm: 1 year (required)

Work Location: In person


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