Dual Cage Cashier/supervisor

4 weeks ago


Moncton, Canada Casino New Brunswick Full time

**Position Summary**

Under the direction of the Cage & Count management and supervisory team, this position is responsible for preparing and completing of all Cage transactions and for maintaining and securing assets.

**PLEASE NOTE**—this is a DUAL leadership role within the Cage & Count Department. Responding to business, assignment will split their time between Supervisory and Regular Cage Cashier duties.

**Key Accountabilities**
- Responsible for the redemption of gaming vouchers in a pleasant and professional manner in compliance with cash handling procedures, internal controls, company policies and procedures and/or NB Lottery Gaming Corporation (NBGLC) policies and procedures; report any violations and escalate to the appropriate level as necessary
- Process Jackpot payments
- Balance Cash Float at the beginning and end of shifts, and keep working areas organized
- Keep control over Cash Desk keys and ensure their return to the Cage Supervisor at the end of the shift
- Complete Foreign Currency exchanges, buy backs and Travelers’ Cheques as per NBGLC policy
- Complete currency exchanges and transactions, track player financial activities and complete required reports to comply with the Criminal Code of Canada Proceeds of Crime (Money Laundering), Terrorist Financing Act/Regulations and the NB Lottery Corporation policies and procedures
- Ensure safety and security of employees and guests while providing prompt, courteous service to assure guests have an enjoyable gaming experience
- Ensure all transactions are processed and recorded properly in the various electronic systems
- Acquire and maintain a strong knowledge of all Cash Cage policies and procedures
- Participate in a professional, constructive and supportive environment for all Casino staff with an attention to open communication and a team concept
- Preserve Casino and guest confidentiality while at work and away from work
- Other duties as assigned

**Education and Qualifications**
- High school diploma or GED equivalent
- Two years cash handling experience in a customer service position
- Ability to operate adding machines, currency counters and other related equipment
- Working knowledge of computers
- Professional attitude and appearance, strong interpersonal skills and a team player
- Must possess excellent verbal, written and organizational skills
- Dependable and reliable with a demonstrated commitment to service excellence
- Bilingualism (Fr/Eng) is required
- Ability to successfully obtain and maintain a Gaming Registration within applicable province (New Brunswick).

**Work Environment Considerations**
- Regular back-office environment, fast paced with multiple priorities, extended period of standing, non-traditional work hours

**Job Types**: Full-time, Permanent

Pay: $15.30-$20.00 per hour

Additional pay:

- Tips

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- RRSP match
- Vision care
- Wellness program

Ability to commute/relocate:

- Moncton, NB E1G 0R7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cash handling: 2 years (required)

**Language**:

- French (required)

Work Location: In person


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