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Dual Table Games Supervisor

7 months ago

Moncton, Canada Great Canadian Entertainment Full time

DUAL TABLE GAMES SUPERVISOR 

About this Role

Under the direction of the Table Games Assistant Manager or Pit Manager, this position is responsible for monitoring the day-to-day activities of table games operations on an assigned area basis while establishing and contributing to a safe and welcoming work environment for all employees. This position is responsible for providing superior customer service and conducting all games in a precise, efficient and secure manner according to the policies and procedures. Assists with the implementation of all new table games initiatives. Above all else, must be aligned with, and promote, Casino New Brunswick culture and philosophy of creating a great, memorable experience for our guests and colleagues.

What you’ll get to DO

Monitors Dealers in an assigned area; maintains game integrity; monitors game limits and cash/value transactions; may assign shift work assignments in an assigned area Makes changes to schedules as required Provides input for coaching and mentoring employees Participates in the implementation of table games strategic plans Requests fill/credit issuance as required Verifies cash/value transactions pertaining to floats, fills credits and tips Responds to, resolves or escalates issues Reports irregularities and suspicious activities Assists in allotting player seating and waiting lists Maintains a tidy work area Liaises and communicates effectively with all appropriate operational departments All duties and responsibilities of a Table Games Dealer Develops and cultivates strong working relationships with all stakeholders: guests, ownership and employees Ensures compliance with licensing laws, health and safety and other statutory regulations Performs other duties as assigned or directed 

What you’ll need to be Successful

High School Diploma; Post Secondary education or a suitable combination of education and experience an asset Minimum 2 years of experience in gaming experience is required Knowledge and experience in a variety of table games required (Roulette, Baccarat, Blackjack, UTH) Ability to exceed internal and external customer expectations through timely, effective and service oriented communication Computer literacy in MS Office Ability to successfully obtain a Responsible Beverage certification; Ability to successfully obtain and maintain a Gaming Registration within applicable province (New Brunswick). Strong and accurate mathematical skills Manual dexterity and the ability to stand for long periods of time

What’s in it for you?

Great Canadian's Compensation and Total Rewards Program is designed to ensure that performance, compensation and rewards are linked in a fair and equitable manner. The Company’s Compensation and Total Rewards Program strives to ensure that:

The Company’s Total Rewards Package is competitive within the industries and areas in which we operate. Extended Health benefits eligible at 3 months of employment

Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest and will contact those qualified to continue in the recruitment process.

Who we are

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

Casino New Brunswick

Get your game-face on Spanning 24,000 square feet, our dynamic Casino is a hotbed of excitement. Our facility includes a multi-purpose Entertainment and Convention Centre, as well as a full-service Hotel. You’ll find an atmosphere that is a unique mix of friendliness and excitement in a modern entertainment complex. We’re all about providing incredible experiences for our guests and our team members. That’s why we do our best to cultivate a positive culture, empower our team members to grow their skills and provide opportunities for team member growth, because we know it’s our people who make Casino New Brunswick the place to be.