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Library Systems Support Assistant

3 months ago

Port Moody, Canada City of Port Moody Full time

Job Number:

- J0324-1619
- Job Title:

- Library Systems Support Assistant
- Job Type:

- Regular Full-Time
- Employment Group:

- CUPE Inside
- Date Posted:

- March 28, 2024
- Closing Date:

- April 18, 2024
- Job Category:

- Library
- Branch/Location Office:

- Library
- City:

- Port Moody
- Province / State:

- British Columbia
- Salary Range:

- $38.42 - $41.35/HourThe Port Moody Public Library is a one-branch library system that strives to be a welcoming and safe space for the community and is known for its personal service and dedication to customer service. The Library currently has an opportunity for a new Library Systems Support Assistant to the join the team.

Reporting to the Collections & Technical Services Coordinator, the Library Systems Support Assistant is responsible for maintaining library systems, including internal and external support. This position also provides reference and reader advisory services at the information desk.
- Responsibilities- Deploy, configure and maintain public and staff library computers, peripherals and local area network
- Liaise with City IS and external vendors for technical support
- Support the library’s automated system and other library software
- Provide individual computer training and technical support to library staff
- Maintain documentation, monthly statistics and equipment inventory records
- Provide reference and reader advisory services at the information desk
- Maintain current on emerging technologies through professional reading and training opportunities
- Research, cost, recommend and implement new technology, equipment and software
- Dissemble library technology equipment and arrange for repair, replacement or disposal
- Troubleshoot and update virtual servers as needed
- Provide instruction to the public on how to use the digitization station equipment
- Provide cataloguing and acquisition support as needed

Required Qualifications- Diploma in Library and Information Technology
- 6 months to 1 year of job-related experience
- Courses in networking and computer maintenance

Additional Qualifications- Experience using an Integrated Library System (Horizon is an asset)
- Knowledge of library cataloguing standards and guidelines such as RDA, LCSH, etc.
- Basic SQL command syntax (an asset)
- Familiar with adult, teen and children's literature in all formats.
- Excellent communication and customer service skills
- Demonstrated ability to work collaboratively in a team environment
- Demonstrated ability to exercise independent judgment

This is a regular, full-time (35 hours per week) position with varied shifts.

The City of Port Moody strives to be an employer of choice and offers an excellent benefits package as well as professional development opportunities.