Circulation Assistant

1 week ago

Port Moody, Canada City of Port Moody Full time

**Circulation Assistant**:
**Job order - **J0524-1363 - Regular Full-Time**
**Title **Circulation Assistant

**Category **Library

**City **Port Moody, British Columbia, Canada

**Job Description **Circulation AssistantAre you outgoing, energetic and customer-oriented? Join our exceptional public service team providing front-line service in the circulation section of the library. As a Circulation Assistant, you aim to create an exceptional customer experience. You understand the significance of face to face interactions and warmly welcome everyone who visits the library.

Main responsibilities include: checking in and out of library materials using automated library software; dealing with customer accounts and new customer registrations; using RFID technology; handling monetary transactions; sorting and filing; processing of new materials; promoting library services; and answering general and directional questions in person and over the phone.

**Requirements**:
This is a regular, full-time position with 35 regular weekly hours.

The current hours of work for this position are: Tuesday 1:30PM - 9:00PM; Wednesday, Thursday, Friday 9:30AM - 5:00PM; Saturday 8:45AM - 4:15PM.

**Basic **Qualifications**:

- Secondary school graduation (Grade 12).
- Some knowledge of the library and its functions and procedures.
- Minimum six months of related experience, preferably working in a customer service position in library, retail or the hospitality industry. Experience with handling monetary transactions. Previous public library experience is highly desirable.
- Strong service commitment, flexibility, and willingness to assume a variety of assignments.
- Personable, with a desire to continually learn.
- Ability to contribute positively to and work effectively within a team environment.
- Ability to communicate clearly and concisely with both customers and colleagues.
- Ability to resolve conflicts and deal with difficult customer interactions.
- Ability to effectively prioritize workload to ensure efficiency.
- Solution oriented and self-motivated.
- Experience working with computers including proficient keyboarding skills.
- Ability to sort and file alphanumerically.
- Ability to perform the physical demands of the position (lift and carry books; push and pull carts of library materials; reach to place materials on library shelves; stand for several hours).

The City of Port Moody strives to be an employer of choice and offers an excellent benefits package as well as professional development opportunities for their staff.

**Skills**
**Reference **274164**
***
**Click here to apply**

Education : Other trades certificate or diploma
Experience : 1 to less than 7 months

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