Regional Operations Manager

2 weeks ago

Edmonton, Canada Medicentres Canada Inc. Full time

**Job Location**:Edmonton AB - Clinic Support Office

**Job Type**:Full-Time Permanent

**Schedule**:Monday to Friday, 8:30 AM - 4:30 PM, occassional evenings and weekends as needed. Travel regularly throughout the region required.

**COMPANY INFORMATION**:
Looking to make a difference? Looking to join an incredible team?

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.

Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.

By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

**JOB PURPOSE**:
Reporting to the Senior Manager - Operations (Alberta and Central Operations), the Regional Operations Manager, Edmonton South (ROM) is responsible for driving the success of the Medicentres business within their region. This includes hands-on management and coaching of the clinic teams in order to meet quality care, customer service, financial, and operational goals, as well as communicating and implementing the organization’s strategic objectives to the clinics. It will also include liaising with community partners and stakeholders, where required.

In addition, the ROM, Edmonton South is also responsible for driving the success and growth of the Immigration business within Medicentres, including liaising with the immigration physicians, managing and coaching of immigration teams, meeting operational goals, and growing and developing the immigration program.

The ROM, Edmonton South also serves as a member of Medicentres’ Leadership team, assisting and supporting the development and planning of the organization’s future direction.

**JOB DIMENSIONS**:
**Direct Reports**:
Direct: Clinic Managers, Immigration Staff

Indirect: Clinic Staff, Regional Operations Support Staff

**Financial**:
Responsible for overseeing the finances of the region, and working with Clinic Managers on financial reporting and financial / resource management.

**Other**:
Assisting in Physician recruitment and retention. Working with community partners to build relationships and partnerships. Identifying and evaluating business development opportunities (either internally generated, or from the market). Keeping abreast of political regulations and rules related to the operations of ELNA / Medicentres’ businesses, including immigration policy.

**PRINCIPAL RESPONSIBILITIES**:
Clinic Management and Oversight:

- Lead a team of five (5) to ten (10) clinic managers within a geographical region.
- Oversee and manage regional and clinic performance goals including, but not limited to, patient retention, patient count, controllable expenses (including clinic labour and supplies), operational targets, and EBITDA.
- Provide leadership and motivation to clinic managers, lead by example, and demonstrate a ‘hands on’ approach in identifying and responding to issues in a timely manner.
- Liaise with, build relationships with, and manage satisfaction of all physicians to proactively deal with concerns, recruitment, and to retain the physician network.
- Lead the ongoing development of a customer service culture through patient, physician, and staff engagement.
- Work collaboratively with Human Resources regarding human resources activities including recruitment, training, developing staff, performance evaluations, disciplinary procedures, and employee relations.
- Communicate, lead, and support clear expectations of company strategic initiatives and operational standards to the clinic managers and physicians.
- Audit clinic processes, appearance, and customer service standards through regular visits.

Regional Team Leadership:

- Work collaboratively with the Operations team to ensure operational initiatives are planned and executed successfully.
- Recruit and onboard new clinic managers and assistant clinic managers.
- Regularly review clinic manager performance and provide ongoing feedback in a timely manner.
- Identify, mentor, and promote the development of successors within the operations team.
- Identify training needs and development plans and ensure compliance of all internal online training programs.
- Facilitate regular and ongoing team communication via conference calls, regional meetings, and clinic visits.
- Exemplify the organization’s core values and ensure staff are aware of organization’s core purpose and core values and are performing to these standards on an ongoing basis.

Immigration:

- Oversee and manage Medicentres Immigration

  • Regional Operations Manager

    4 weeks ago

    Edmonton, Canada Finning International Inc. Full time

    Company: Finning Canada Worker Type: Permanent Position Overview: Make a difference with industry-leader Finning! Reporting to the General Manager, Customer Support, this key leadership role offers great exposure and full accountability for a critical region within Finning’s Canadian operations. The Regional Operations Manager is responsible for...

  • Regional Operations Manager

    2 weeks ago

    Edmonton, Canada Brock Group Full time

    Broad Function This position reports directly to General Manager on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region - or outside the region if business...

  • Regional Operations Manager

    4 weeks ago

    Edmonton, Canada Brock Canada Field Services Ltd Full time

    **Broad Function**: This position reports directly to General Manager on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region - or outside the region if...

  • Regional Operations Manager

    6 days ago

    Edmonton, Canada Brock Group Full time

    Broad Function This position reports directly to General Manager on supporting and growing the business by providing job project management and support for multiple service offerings and/or projects. Regional resource and leader providing management and oversight for defined, larger, complex projects anywhere in the Region – or outside the region if...

  • Regional Operations Manager

    3 weeks ago

    Edmonton, Canada Source Atlantic Full time

    Source Atlantic provides a complete and single source of distribution to the industrial, government, commercial and residential markets. We are partnered with hundreds of world class suppliers, offer a multitude of specialized and technical services, and have many value-added solutions designed to improve our customers’ efficiency and productivity_._ - A...

  • Regional Operations Manager

    4 weeks ago

    Edmonton, Canada The Brick Full time

    Is this job for you?: Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? **WELCOME HOME!** Reporting to the Director of Stores, the **Regional Operations Manager **will be responsible for providing Operations and Merchandising support to The Brick...

  • Regional Operations Manager

    2 weeks ago

    Edmonton, Canada Deveraux Apartment Communities Full time

    The Deveraux Group of Companies is a leader in Western Canada multi-family development, construction and management. We source, develop and manage assets that currently exceed $2B in value. All our apartment communities are Class A assets, which are built in premium locations with quality and longevity in mind. **Regional Operations Manager -...

  • Regional Operations Manager

    4 days ago

    Edmonton, Canada Edo Japan Full time

    **About Edo Japan**: Edo Japan is one of Canada's fastest-growing quick-service restaurants, serving over 11 million meals annually across more than 200 locations. Founded in Calgary, Alberta, in 1979, we blend traditional teppanyaki cooking with modern, chef-inspired cuisine. Our commitment to quality ingredients and legendary service is at the heart of our...

  • Regional Operations Manager

    2 weeks ago

    Edmonton, Canada Mini Mall Storage Properties Full time

    Established in 2020, Mini Mall Storage Properties has been successfully acquiring storage facilities throughout North America with rapid expansion in the United States. We have a team of talented and diverse self-storage experts who span across 2 countries, 15 states, and 7 provinces to support and manage our rapid growth across North America. With over...

  • Regional Manager

    4 weeks ago

    Edmonton, Canada Lululemon Full time

    who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis...

  • Regional Manager

    3 weeks ago

    Edmonton, Canada MAGNACHARGE BATTERY Full time

    **Magnacharge Battery** Regional Manager - Edmonton and surrounding area An excellent opportunity exists for an ambitious leader as a Regional Manager within a long-standing and firmly established region for a multinational battery distributor with a dedicated focus to the local markets. Job responsibilities will be to plan, promote and further develop...

  • Assistant Regional Operations Manager

    2 weeks ago

    Edmonton, Canada Ritchie Bros. Full time

    **Assistant Regional Operations Manager - Real Estate** **-** **(** **220000VD** **)** **Description** **A growing global company. Endless career and development opportunities.** -If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you’re out in the field or back at your...

  • Regional Manager, Branch Operations

    3 weeks ago

    Edmonton, Canada CWB Financial Group Full time

    At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important...

  • Regional Manager

    4 weeks ago

    Edmonton, Canada JRoss Recruiters Full time

    Oversee the daily operations of multiple locations, ensuring adherence to company standards and policies. Manage both franchise and corporate restaurants to drive sales and profitability by developing and executing effective marketing strategies and operational plans. Lead, mentor, and develop restaurant managers and their teams to achieve operational and...

  • Regional Operations Manager

    2 weeks ago

    Edmonton, Canada Spark Power Corp Full time

    **Regional Operations Manager - Western Canada** **Location**:Edmonton, AB or Calgary, AB **Overview**: The **Regional Operations Manager** will be responsible for leading and managing daily operations for Western Canada ( to achieve business goals and maximize profitability. **What you'll do as a Regional Operations Manager at Spark Power**: - Conduct...

  • Regional Manager

    3 weeks ago

    Edmonton, Canada Grizzlytrek Group Full time

    At GrizzlyTrek, we prioritize investing in our people, cultivating strong relationships, and collaborating with our partners. This ensures that our talented and prepared individuals are matched with job opportunities that result in long-term success for both them and our business partners. **Job Description: Regional Manager - GrizzlyTrek Group Ltd.** -...

  • Regional Manager

    3 weeks ago

    Edmonton, Canada Farrow Full time

    Position Summary Reporting to the Director of Canadian Brokerage Operations, the Regional Manager is responsible for overseeing and managing all aspects of the Regional Centre operations and the overall performance of department managers, team leaders, supervisors and their respective staff. This position is also responsible for promoting and maintaining a...

  • Regional Manager

    3 weeks ago

    Edmonton, Canada StorageVault Full time

    **Regional Manager** **Annual Salary - $55,000-60,000/year based on experience + Annual bonus potential + Travel expenses** StorageVault Canada Inc. is a company of 7 storage brands; we have motivated, hard-working, team-oriented client service professionals developing their careers in the biggest self-storage company in Canada. Our Regional Managers...

  • Regional Operations Manager

    1 week ago

    Edmonton, Canada Nova Hotels Full time

    **REGIONAL OPERATIONS MANAGER - NOVA HOTELS CORPORATE OFFICE** Nova Hotels is a Canadian, family owned and operated hotel chain and management company based in Western Canada. Nova has 15 full and limited-service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels started its’ business in Yellowknife in 2000 and has had over 32...

  • Regional Manager

    4 weeks ago

    Edmonton, Canada BELFOR CANADA INC. Full time

    **BELFOR Restoration is looking for a Regional Manager to join our Growing team!**: We are Growing! Come join an innovative and dynamic team, with team members who take great pride in their global reputation and are truly family oriented. “At **BELFOR,**we are “restoring more than Property” - we are rebuilding homes and businesses destroyed by...