Regional Operations Manager

3 weeks ago

Edmonton, Canada The Brick Full time

Is this job for you?:
Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

**WELCOME HOME**

Reporting to the Director of Stores, the **Regional Operations Manager **will be responsible for providing Operations and Merchandising support to The Brick stores assigned, by visiting stores on a regular rotation and conducting training either for individual stores or groups of stores. The focus of the visits will be: SG&A Performance; Operational Performance, Merchandising Compliance; Training and Development of Store Teams and Process and Systems Improvements.

**Responsibilities**:

- Consistently produce great looking stores
- Drive consistency and performance within the region in the area of operations
- Maintain the highest level of P&L accountability focused in the area of SG&A to maximize Net Contribution
- Complete store walks, visits and regular meetings with management and staff. During visits will do the following to identify issues requiring corrective training to resolve:

- SG&A expenses as per budget so that maximum profit for each store is realized
- Assess compliance to store merchandising as outlined in the Merchandising Manual through floor walks and constant communication with store merchandising personnel
- Supports operational improvements in store through training and leadership
- Asses compliance to Operational systems, policies and procedures
- Follows up to ensure all locations are following Health and Safety Policies and procedures
- Supports improvements in store KPIs such as DIR, DSIR and clearance margins / volume in all retail locations
- Responsible for operations roll outs and consistency amongst locations
- Follow up within a required time frame to access progress on store deficiencies from previous visit.
- Provide strategic leadership to the Visual Merchandising Team within the region.
- Support retail locations during the store opening process including any store renovations
- Flexibility to work all shifts including evenings and weekends

Qualifications:
**Education & Experience**:

- Minimum high school diploma
- 2-3 years leadership experience
- Proven track record in operations and customer service

**Knowledge & Skills**:

- Demonstrate a complete understanding of The Brick P&L and financial reporting
- High level of producing results through follow up and accountability
- The desire to promote an extreme level of excellence, pride and store detail
- Desire to motivate and lead management teams
- Ability to develop staff through coaching, mentoring and training
- Excellent time management skills and work ethic
- Capability to work under pressure and handle multiple tasks
- Proven ability to manage a wide variety of assignments at once and manage competing deadlines
- Communicate clearly the company policies, direction and expectations
- Willingness to travel

Why The Brick?:

- Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
- Competitive pay
- Paid training
- Career progression program
- Access to free personal development training
- Employee discounts & Personal "Paid" days off

Be a part of Canada’s largest home furnishings retailer
- We welcome all abilities to apply.

We thank all those who apply; however, only those applicants chosen for an interview will be contacted.

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