Supervisor, Parks Operations

2 months ago

Mississauga, Canada City of Mississauga Full time

Req ID: 24100

Vacancy Type: Permanent

Number of Positions: 2

Closing Date: 11/17/2023

**Job Summary**:
Reporting to the District Manager, Parks Operations, this position is responsible for all Parks maintenance and operations activities in an assigned area, ensuring that all primary functions are carried out in a safe and effective manner.

**Duties and Responsibilities**:

- Responsible for the day-to-day supervision of all assigned operations staff ensuring the execution of planned and assigned work; staff development, coaching and training, performance evaluation and attendance monitoring, public administration and ensuring safe working conditions;
- Provides leadership in the area of Health and Safety, ensuring that all staff are fully trained a follow all legislated policies and City guidelines;
- Monitors key performance indicators and other internal analytics, and works with staff and other Supervisors to rectify variances to targets;
- Ensures compliance with Corporate and Departmental initiatives, guidelines, policies, procedures and City By-laws;
- Responsible for the implementation of long term plans and maintenance strategies outlined in various approved portfolios, develops annual work plans and seasonal programs to meet these strategies;
- Responsible for the monitoring, allocation and approval of operating budget expenses, quarterly forecasts as well as input into the Parks and Forestry capital budget process;
- Responsible for various Parks Operations administrative functions (e.g. inventory control, incident/accident reports, absenteeism)
- Monitors, approves and rectifies staff work record entries using Infor;
- Responsible for the administration of the Performance Management Process (PMP), performance reviews, seasonal evaluations attendance management, disciplinary matters, staff development, hiring opportunities and recognition programs for both permanent and seasonal staff;
- Maintains effective working relationships with the public including residents, community groups and Councillors, effectively handling/resolving suggestions, requests, complaints and inquiries;
- Rectifies and responds to service requests regarding all park maintenance issues within a designated geographic area;
- Other duties as assigned.

**Skills and Qualifications**:

- Graduation from a post-secondary program in a discipline related to horticulture, arboriculture or turf management, plus a minimum of seven (7) years' experience in Parks Operations, or an equivalent combination of education and experience;
- Minimum of 5 years' progressive experience in leading and directing staff;
- Valid Class “G" Ontario Driver's License with an excellent driving record (will be verified)
- Standard First Aid and CPR required, or must be obtained on one's own within 6 months of commencing position;
- Ability to plan, organize, train, lead and coach staff;
- Excellent organizational skills;
- Strong interpersonal and customer service skills;
- Excellent oral and written communication skills;
- Superior supervisory, leadership and team-building skills;
- Thorough knowledge of all relevant legislation and Corporate Policies and Procedures;
- Business acumen and ability to understand business needs and the strategic priorities of an organization;
- Certification in Health and Safety is an asset.
- Must be flexible and capable to work overtime, weekends, attend evening meetings, special events and participate in the Supervisor On-Call/Standby Program.

Hourly Rate/Salary: $ 85,155.00 - $ 113,541.00

Hours of Work: 40

Work Location: 950 Burnhamthorpe Rd W

Department/Division/Section: CMS/Community Services Dept, CMS/Parks, Forestry & Environment, Parks Operations

Non-Union/Union: Non Union

All personal information is collected under the authority of the Municipal Act.

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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