Manager, Identity Services

6 months ago

Saskatchewan, Canada eHealth Saskatchewan Full time

**Employment Type**: Permanent Full-time**Location(s)**: SK**Salary Range**: $7,755 - $10,079 Monthly**Why eHealth?**
We may be biased, but eHealth Saskatchewan is the place to be right now As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is only going to increase as we aim to meet our expanded mandate and the immense need for our support. This gives our people a unique and rare opportunity to truly create, build, improve, and leave their mark on a growing organization.

We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. There is no greater job satisfaction than knowing the work you do is directly related to saving a life or bringing a new one into the world. Although we may not be front facing with patient care, we have a huge role in maintaining and improving IT systems and supporting health care providers and teams throughout Saskatchewan in delivering the best possible care to patients, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals and diagnostics. Additional programs and services that support patient care and information include Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries (eligibility for health services/distribution of health cards) and vital event records.

Our vision is “Connected healthcare, accessible to everyone, everywhere” with a mission to “Collaborate to transform healthcare through the use of information and innovative technology”. It is a complex environment, constantly evolving and quick to change as we live our values of excellence, integrity, teamwork, courage, resilience, and collaboration.

**About the Role**:
Reporting to the Director, Infrastructure Services, eHealth Saskatchewan is seeking a self-motivated, technically savvy, and strategic leader to join our team as the Manager, Identity Services. This role will be responsible for providing leadership and direction to employees within the Identity Services team to ensure the services they provide fit with the overall strategic direction of eHealth and meet or exceed associated business requirements. Some of the services this role will support, and lead are:

- Active Directory on-premise services
- Azure Identity Services
- Microsoft DNS Services
- User identity consolidation work
- Account management practices & compliance
Strong IT knowledge and proven ability to manage change in a complex business and stakeholder environment.
- Strong people management and leadership skills to contribute to the technology division goals and objectives in supporting the Saskatchewan health system
- Ability to own and drive new and challenging processes and change across the organization and clients
- Customer focused approach and good analytical and problem solving skills
- Strong written and presentational skills; ability to clearly communicate complex messages to a variety of audiences including senior management
- Flexibility to shift work hours as required to manage teams to enable 24x7x365 support of mission critical infrastructure
- Ability to monitor processes, identify gaps, and document and implement process improvements
- Excellent listening and interpersonal skills
- Progressive experience in linking strategy and operations, IT polices, framework and practices;
- Superior communication, problem-solving, accountability, systems management skills, and a solid track record in initiating and supporting collaborative work and innovation solutions;
- Knowledge of public sector budgeting, forecasting, accountability, and decision-making processes;
- Understanding how to advance the strategic and corporate work of the organization and the goals of government overall
- Change agent with a proven track record in leading dynamic and diverse teams through provincial wide changes and times of uncertainty;
- Ability to navigate and build strong relationships in a large, complex multi-enterprise environment
- Extensive leadership experience that enables you to lead, direct and manage a team of professionals
- Ability to think critically and view issues and challenges from multiple perspectives; and,
- Reputation for integrity and a focus on service excellence.

**Experience & Qualifications**:

- Post-secondary degree in Computer Science, Computer Engineering, other related equivalent, or related professional designation and certifications from an accredited institution
- Have 2-5 years of progressive leadership experience in a same or similar scope.
- Strong project management skills which include experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, contractors, and vendors
- Experience with training, supervising, and man

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