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Medical Office Assistant

2 months ago

Waterloo, Canada Auburn Medical Center Full time

**Hiring Medical Office Assistant.**

**Responsibilities/ Job description**

Greet and register patients in a welcoming manner, telephone reception, schedule appointments, open and close procedures, general administrative support.
- Triage / Manage patient check-ins, enquiries, and phone calls
- Scheduling appointments
- Patient call backs with messages from physician
- Follow up on referrals
- Managing electronic charts
- Rooming patients/ obtain vitals

**Skills**:

- Mature, reliable, and trustworthy
- Outstanding communication skills, excellent command of the English language (written and oral); excellent phone demeanor
- Be self-motivated, detail-oriented, enthusiastic, have a positive attitude and be completely dependable and punctual
- Exceptional customer service skills; warm, friendly personality, energetic, enthusiastic, polite, tactful; pleasant and professional demeanor
- Strong multi-tasking skills and quick learner for computer skills and scheduling system; excellent organizational skills
- Ability to maintain patient confidentiality; must be discrete
- Ability to work well under pressure and complete high-quality work in accordance to clinic standards
- Be comfortable performing financial transactions

**Experience**:

- Strong computer skills, able to learn our EMR(PSS), basic knowledge of Microsoft Office.
- Excellent knowledge of health care and office practices, procedures and standards preferred
- Previous phone experience in a medical clinic is an asset

**Job Types**: Full-time/ Part-time, Contract

Pay: $19.00-$21.00 per hour

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2024-05-10
Expected start date: 2024-06-01

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