Community Engagement Manager

4 weeks ago

Winnipeg, Canada United Way Winnipeg Full time

**Job Number**:

- 134**Department**:

- Community Investment and Capacity Building**Job Type**:

- Full Time**Close Date**:

- 09/13/2023**Professional Areas**:

- Career Opportunities**Salary Range**:

- $55,000 - $65,000**Full Time Term Opportunity - 12 Months**

**COMMUNITY ENGAGEMENT MANAGER, 211 MANITOBA - TERM POSITION**
- The Community Engagement Manager, 211 Manitoba has a key role within the 211 Manitoba team, providing leadership to 211 operations and primary support to the 211 Manitoba Director. This role requires someone to work at a high level, both independently and in a small team structure. The person will focus on two primary areas:
- 1. Operations - In this collaborative, team-focused role, you will work with the 211 Manitoba team to strengthen operations including database management, service and quality assurance, strategic planning, data and reporting, and policy development.- 2. Partnerships - With the 211 Manitoba Director, you will develop and strengthen strategic partnerships with service agencies and funders in support of the ongoing growth of the 211 Manitoba program.- Specifically, this position:
- Work jointly with 211 Manitoba Director and other senior leaders in your department to create and implement a departmental operating plan that appropriately aligns with the organizational plans.
- Support the 211 Manitoba Director by developing funding proposals and writing reports to funders.
- Provide data to key stakeholders on specific projects.
- Work with the 211 Manitoba Resources Manager and 211s across Canada on database certification and accreditation.
- Give oversight to the 211 Manitoba website working with the database and web development teams.
- Give oversight to the production of Seniors Guides, including updates, revisions, and distribution.
- Work with Marketing and Communications team on ongoing outreach and support initiatives to create awareness of the 211 Manitoba program. Manage the inventory of 211 promotional materials.
- Attend and manage outreach events including conferences, expos, and United Way Winnipeg events.
- Ensure system navigators have needed information to provide referrals to 211 callers.
- Support strategic initiatives through project management related to emergency management, community safety, accessibility, and older adults.

**EDUCATION & EXPERIENCE**
- You possess the following qualifications or an equivalent combination of education and related experience:
- A bachelor degree in a related field; Masters in a related field is an asset
- AIRS certification or a willingness to get certification is an asset
- At least five years of experience working in the charitable sector, with knowledge of good practice standards in project management and staff management
- High-level experience in management of data management and reporting
- Proficiency in MS Office; experience with iCarol is an asset
- Excellent interpersonal skills with demonstrated ability to develop and maintain both internal and external relationships
- Leadership skills with proven ability to work independently and also be a strong team player supporting others
- Excellent organizational skills, priority setting and time management skills, with particular attention to detail and follow-through
- Strong oral and written communication skills
- Proven ability to problem solve and resolve conflict
- Ability to thrive in a dynamic environment

**CORE COMPETENCIES**
- As the Community Engagement Manager, 211 Manitoba, you possess the following core competencies:
- Commitment
- Relationship Focused
- Ethics & Values; Integrity & Trust
- Team Player
- Customer Focused
- Adaptable
- You also possess strong leadership skills that enable you to motivate and develop others; plan and organize; and have excellent professional judgment and sensitivity. You lead by example.- United Way Winnipeg is committed to achieving and maintaining a workforce that reflects the demographics of the communities we serve. Applicants are encouraged to self-declare.

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