Clinical Specialist

3 months ago

Halifax, Canada Medtronic Full time

**Careers that Change Lives**

**Bring your talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us and engineer your career
Support the clinical development and education, manage inventory and equipment, and customer education programs pertinent to Medtronic defined products and technology. Support the implementation of policies and procedures and participate in all facets of clinical and operational decision-making pertaining to the programs of the organizational unit. Train and educate investigators/customers on proper use of the Medtronic product and technology.

**A day in the life.**

Ø _Conducts on-site education and / or _consulting. _

Ø
_Supports field personnel in providing the best possible outcomes and service for Medtronic _
- customers. _

Ø
_Partners with sales colleagues to develop and execute plans of sales for within one or more business _
- unit(s). _

Ø _Participates in conventions, forums, and meetings to increase product _awareness. _

Ø
_Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales _
- support. _

Ø
_Identifies and facilitates execution on growth opportunities with Sales and Clinical Support _
- Team. _

Ø _Serves _as _a _technical _resource _to _support _sales _of _a _specific _medical _product _or _solution. _

Ø _Responsible for reporting complaints and Adverse Drug Reactions _(ADR)**Ø **Provide leadership and direction in all aspects of the establishment, implementation, promotion, and administration of the clinical education activities, to include assessment, curriculum planning, communications and clinical skills development, **and educational **support**:
Ø Develop and execute clinical education programs designed to enhance user competencies

Ø Cultivate close relationships with strategic business partners, including all training centers and opinion leaders

Ø Provides new employee training on products, technology and materials

Ø Assist in developing objectives, and programs for marketing and selling the Company’s products

Ø Provides nursing and/or medical expertise in the development, implementation, and case reports, journal articles and clinical reports from clinicians

Ø Plan, direct, and coordinate educational workshops, and other programs, events, and activities (Maintain contact with customers to evaluate their clinical and educational needs)

Ø Leads efforts to place speakers on podiums at key conferences

Ø Work with other departments to establish priorities for the Company direction, new product development, and customer satisfaction

Ø Education reporting requirements (Must document all clinical support and education)

Ø Conduct Monthly Business Reviews with RSM & SPM

**Must Have.**:
Ø _High School Diploma or _GED Associate degree, _or Bachelor’s degree with either of the below” _

Ø
_A _
- Bachelor's _
- degree _
- and _
- currently _
- enrolled _
- in _
- a _
- certificate _
- program _
- from _
- a _
- pacing _
- school like ATI or _
- PrepMD. _

Ø
_Minimum 4 years of work experience in the healthcare or engineering field, with an Associate degree, _
- or; _

Ø _Minimum _of _2 _years _of _work _experience _in _the _healthcare _or _engineering _field, _with _a _bachelor’s degree, or; _

Ø
_Minimum 3 years of any prior professional experience, with a bachelor’s degree and currently enrolled in a certificate program from a pacing school like ATI or _
- PrepMD. _

Ø Travel required for training, customer events, symposia, field activities and case coverage

Ø On-call and travelling after hours may be required for case coverage and/or field related activities

Ø Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekend and holidays during the quarter, as determined by local management.

Ø Minimum travel of 50-60% of any given work week in your territory

**Nice to have.**

Ø Background in Nursing Education would beneficial

Ø Minimum of 5 years of experience in healthcare related Sales and/or Marketing experience

Ø Strong knowledge of the healthcare system (National, Provincial and/or Regional level)

Ø Medical device experience

Ø Ability to develop and present educational programs and/or workshops

Ø Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures

Ø Skill in organizing resources and establishing priorities

Ø Knowledge of adult education and communication principles and practices

Ø Outstanding interpersonal, verbal and written communication skills and the ability to communicate and work effectively within a diverse co

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