Ecommerce Account Manager

3 months ago

Mississauga, Canada Stallion Express Full time

Are you client-centric individual with solid experience working with and understanding the fullfillment operations? If the answer is yes, this might be a great opportunity for you

**What does Stallion Express do?**

**What’s in it for me?**

We want you to enjoy doing what you do best, and we promise to give you the autonomy and support to do it in a way that works for everyone - our clients, colleagues, and most importantly, YOU. Some of the benefits we offer include:

- **Birthday and work anniversary celebrations. **We love to celebrate you in whatever way we can. We promise not to make you awkwardly stand there while we sing “happy birthday” to you
- **Recognition programs. **Convert your daily or weekly peer-to-peer brownie points for gift cards, trips, food, and more

**The Opportunity**:
**You are someone who has**:

- Working knowledge of current eCommerce/Logistics landscapes.
- Minimum 4 years of customer service experience.
- Regular exposure to eCommerce related softwares for a **minimum** of 2 years.
- Learning how to use our internal dashboard.
- Fluent with navigating the backend of eCommerce selling platforms.
- Working knowledge of the Google Workspace with the ability and managing multiple large data sheets.
- Great interpersonal skills including written and verbal.
- Strong attention to detail to help in assisting clients.
- Team oriented with the ability to build strong working relationships across the organization.
- Collaborating and assisting our Account Management, Operations & Customer Service team with standard procedures

**Nice to have**:

- Bachelor’s Degree in a related field.
- Experience using various eCommerce related softwares.

**What you will be doing**:

- Resolving inquiries for clients.
- Problem solving and working with the team to provide permanent solutions.
- Keeping tabs on your client's businesses, staying onto all promotional activities.
- Providing your clients and team with a clear snapshot of completed operational tasks.
- Keeping all documents sheets up to date with the required data.

**What’s the pay?**

The annual salary is at $60,000. We’re hoping to continuously grow your skills, this role, and the salary that comes with it

We look forward to meeting you

Schedule:

- 8 hour shift
- Monday to Friday
- On-site/In-Office

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 per year

**Benefits**:

- Company events
- On-site gym
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Mississauga, ON L5T 2H7: reliably commute or plan to relocate before starting work (required)

Application question(s):

- This position is 5 days, in house. Are you comfortable with this schedule?

**Experience**:

- Customer service: 4 years (required)
- E-commerce: 2 years (required)

Work Location: In person

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