IT Support Technician
6 months ago
**Responsibilities**:
- Provide technical support both onsite and remotely to clients, addressing hardware, software, and network issues promptly and effectively.
- Troubleshoot and resolve technical problems related to servers, networks, and other IT infrastructure components.
- Collaborate with the IT team to implement and maintain security measures, including firewalls, antivirus software, and access controls.
- Assist with the setup and configuration of new hardware and software solutions.
- Resolve Tickets and troubleshooting steps for reported issues by clients.
**Requirements**:
- Proven experience as an IT Technician or similar role.
- Strong knowledge of computer hardware, software, and networking concepts.
- Proficiency in troubleshooting technical issues and providing effective solutions.
- Excellent communication and interpersonal skills.
- Punctual and Organized individual.
- Ability to work independently and prioritize tasks effectively.
- Own a Vehicle for Onsite Transportation.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.
**Job Type**: Fixed term contract
Contract length: 3 months
**Benefits**:
- Automobile allowance
- Flexible schedule
- Work from home
Schedule:
- Monday to Friday
- On call
- Weekends as needed
**Education**:
- Secondary School (required)
**Experience**:
- IT support: 1 year (required)
Willingness to travel:
- 50% (required)
Work Location: On the road
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