Diagnostic Sales Associate

6 months ago

Toronto, Canada Antech Diagnostics Full time

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Job Purpose/Overview
The Diagnostic Sales Associate (DSA) focuses on Business Development by generating leads for the Diagnostic Sales Managers (DSM), and through promotion of Antech’s products and services. The through the development of strong customer relationships. The DSA works closely with Field Marketing to execute marketing programs and add value to clients by promoting useful services. The DSA performs sales calls to resolve client issues, close deals and generate revenue.

Essential

**Responsibilities**:
Daily outbound calling to prospects on target account list to identify customer needs and schedule meetings for Diagnostic Sales Managers on the account team

Update and maintain client records.

Work prospects through the sales process in a systematized, timely matter to support customer needs.

Work closely with sales and marketing management to identify new account or product placement opportunities.

Follow up on all incoming sales and marketing leads in an extremely expedited manner (less than 24 hours) and qualify each prospect accurately, logging all activities and notes in the Salesforce CRM

Engage with the account by sharing appropriate product information and tracking progress of all leads.

Identify and generate new client relationships through outbound calls and researching

Handle orders, support questions, and other inquiries as needed

Set up new accounts and understands the Antech sales process steps

Ability to hit lead and sales goals accurately and honestly

Communicates and collaborates across the sales and marketing team, including all sales roles, customer success, and customer support with a focus on team selling and winning

Conduct customer research and qualifies accounts prior the AM’s first in-person visit

Contact customers to confirm research findings and gain additional information

May be asked to participate in enterprise initiatives, special projects, and other duties as assigned.

Dotted line reporting responsibility to the Insides Sales Manager

Navigates through ambiguous situations in a manner consistent with the Five Principles of Mars and uncompromising integrity.

Education and Experience

Bachelor's degree in Business or relevant field, or equivalent on-the-job experience.

1+ years previous sales experience with a background in telephone, retail sales or customer service preferred

Preference for veterinary industry and/or diagnostics experience

Must be bilingual and fluent in English and French

Knowledge, Skills and Abilities

Ability to work collaboratively

Excellent oral and written communication skills

Excellent time management and organizational skills

Team player with the ability to work independently in a fast-paced environment

Highly focused with a strong desire to “hunt” and close new business

Strong phone sales skills, understanding of the sales process, and the ability to make high volume outbound calls to build a prospective client list Drive to achieve goals/targets

Proficiency with Microsoft Office Products including Word, Excel and PowerPoint

Travel
Occasional Travel may be required, up to 20% of the time.

Working Conditions

We are a rapidly growing, stable company with excellent advancement opportunity. We offer a great benefits package and associate pet health benefits too If you are passionate about animal healthcare, are motivated by making a difference we want to hear from you

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at Antech Careers

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