Sales Receptionist

5 months ago

Vancouver, Canada Brian Jessel BMW Pre - Owned Full time

**Sales Receptionist - Brian Jessel BMW Pre-Owned**

**Department**:Sales

**Reports To**:Sales Receptionist Supervisor

**Status**: Full-time role with Company Benefits

**Location**: 1515 Boundary Road, Vancouver, BC, V5K 5C4

**About Our Organization**:
Brian Jessel BMW has been the leading BMW dealership serving the Lower Mainland for over 35 years, since 1986. As the leading BMW dealership across Canada, we believe our people are what determine the success of our company.

We pride ourselves on providing first-class service and a unique BMW purchasing experience to our clients. We carry forward our winning business formula to build and empower our team of 200 talented individuals.

Together at Brian Jessel BMW, we promote:

- A Respectful and professional environment
- Supportive and collaborative teams
- Personal & career growth, as well as development opportunities

We continue to foster an environment of growth and success through regular assessments of our client’s experience and our employee’s engagement.

Work with us, Drive with us, and be a part of our Winning Team

**Benefits**:

- Company events
- Employee assistance program
- Extended health care
- Store discount
- Vision and dental care

**Summary of Position**:The Sales Receptionist is responsible for being the first impression and contact to clients, staff, and suppliers. By being the brand ambassador of Brian Jessel BMW, the Sales Receptionist must present a professional image by making a priority of answering incoming calls, appropriately and efficiently directing callers, and greeting clients and suppliers all the while multi-tasking and remaining pleasant and courteous. This position will also provide general administrative support to all staff that requires assistance in this manner.

**Duties and Responsibilities**:

- Provide friendly, professional, and courteous customer service.
- Meet and greet all clients in the showroom or on the lot and direct them to the appropriate person or department.
- Provide general administrative support, including faxing, photocopying, mail distributing and filing, entering data, etc.
- Stock incoming vehicles, print purchase orders and create window stickers.
- Maintain office equipment & showroom supplies, i.e., paper in the fax machine/printers, and brochures on the shelves.
- Record daily sales “Ups”.
- Maintain a working knowledge of where everything on the lot and in the dealership is for direction to customers.
- Responsible for making a list of window stickers when needed, and for placing window stickers in all Pre-Delivery Inspected/ Detailed Units
- Receive and send couriers.
- Maintain the cleanliness of the showroom, customer lounge, and reception desk areas.
- Replenish and tidy coffee machine and area as needed.
- Maintain the showroom, decorations, and holiday hour postings.
- Use MS Office to create spreadsheets, transcribe correspondence, memos, short reports, and other documents as needed.
- Assist the New Car Sales Assistant as needed
- Other duties as assigned by management.

**Skills & Qualifications**:

- Post-secondary administrative training or equivalent practical experience
- 2 years of experience in a customer service setting and/or similar role.
- Exceptional customer service skills
- Proficient with MS Office (Outlook, Word, and Excel)
- Reynolds and Reynolds & 180 System computer experience
- Ability to work independently.
- Demonstrated team player capable of interacting professionally with staff, distributors, and customers.
- High attention to detail
- Excellent organizational skills with the ability to multitask.
- Excellent communication skills to converse with a diverse clientele.

**Work Environment**:
Our hours of operations are below. The hours and days of work are dependent on your role with a 40-hour workweek for full-time employment.
- 9:00 am to 7:00 pm Monday to Thursday
- 9:00 am to 6:00 pm Friday
- 9:00 am to 6:00 pm Saturday
- 12:00 pm to 5:00 pm Sunday & Statutory Holidays

**Other important links**:
We are very much active on other social media platforms and take pride in sharing all our accomplishments, market presence and corporate social responsibilities. Our employees and other stakeholders’ integral part of our Winning Team

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