Td Insurance, Bilingual

3 weeks ago

Halifax, Canada TD Bank Full time

**Work Location**:
Halifax, Nova Scotia, Canada

**Hours**:
35

**Line of Business**:
TD Insurance

**Pay Details**:
$46,200 - $69,400 CAD

**Department Overview**

TD Insurance is part of TD Bank Group (TD) and we’re driven to provide legendary experiences and trusted advice to our customers. We help protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance products and services are available through a network of more than 1,000 TD branches and online.

In Canada we have two lines of business: General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number-one provider of critical illness insurance and direct life and health insurance in Canada.

At TD Insurance, we’re committed to fostering an inclusive, accessible environment for our colleagues. With a national workforce of over 4,000 employees that span Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and we’re dedicated to helping you grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is important to help our colleagues unlock their full potential. More than just a job, we offer rewarding careers.

TD Insurance Auto Centre Teams provide a 'one stop shop' for customers by making it easy to address all their auto claim needs—they can drop off their vehicle, pick up a rental and speak to a claims professional all in one convenient location. We strive to build deep and long-lasting relationships with our customers by creating value, understanding their needs and delivering personalized, trusted advice.

**Job Details**

If you’re a compassionate and analytical professional with strong customer service skills, we want you to join our team.

We’re there for our customers immediately following an automobile accident to ensure they feel supported and their needs are met. As an Auto Claims Advisor, you’ll provide advice and support to customers and ensure they feel taken care of in their time of need.

**What You'll Do**

You'll represent TD Insurance as an Auto Claims Advisor and assist in facilitating and coordinating a claim from start to finish.

No matter where you work at TD you’ll make a meaningful impact, grow your skills and thrive in our culture of care. As a valued member of our Auto Claims Team your work will involve a range of complexity and may include the following accountabilities:
**Make an Impact**:

- Support customer claims from start to finish: Arrange towing, set up appraisals and outline to the customer the extent of their coverage under the terms of their policy
- Gather, organize and verify required information and documentation from all available sources to ensure a thorough and complete compilation of facts to resolve claims
- Reconcile estimates from new and preferred vendors to ensure appropriate settlements are reached for damages sustained to a customer's vehicle
- Contribute to team productivity objectives by maintaining a positive file count and open/close ratio
- Collaborate with internal partners and stakeholders as well as external vendors such as Enterprise and repair shops (e.g., TD Auto Centre partners, our direct repair partner network and non-preferred shops)

**Experience Growth**:

- Learn and demonstrate our customer-centric and strategic objectives while contributing to TD Insurance Group’s deliverables

**Cultivate our Culture of Care**:

- Be available to greet and welcome customers as they arrive at TD Auto Centres
- Communicate clear claims processing requirements to customers while maintaining detailed claims notes and delivering timely progress updates and timely responses to client inquiries
- Participate as a member of the team and contribute to a positive work environment

**Job Requirements**

**What You Need to Succeed**

We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
- One or more years of claims adjusting experience is preferred, but we’re excited to welcome applicants without specific claims experience and are curious about the industry; postsecondary education considered an asset
- Excellent customer service skills; dedicated to meeting or exceeding the expectations of internal and external clients
- Superior time management skills and thrives in a fast-paced environment with competing priorities
- Proven ability to negotiate positive outcomes when reasonably possible
- Demonstrated clear and professional written and verbal communication skills and a well-practiced active listener
- Strong ability to conduct thorough investigations; can effectively an

  • Insurance Advisor

    3 months ago

    Halifax, Canada TD Bank Full time

    **Work Location**:Canada **Hours**:35 **Line of Business**:Personal & Commercial Banking **Pay Details**: - Hybrid Contact Centre position - Full-time - 35 hours/week - must be available evenings - Monday & Saturday are mandatory working days - Full-time paid training approximately 10 weeks - License not required but an asset - Must be fluent in English...

  • Td Insurance Operations Officer

    6 months ago

    Halifax, Canada TD Bank Full time

    **TD Insurance Operations Officer**: - 417275BR **Job Category - Primary** - Insurance **Work Location** - 101 McNabb Street Insurance, 6940 Mumford Road Insurance **Employment Type** - Regular **City** - Halifax, Markham **Time Type** - Full Time **Province/State** - Nova Scotia, Ontario **Hours** - 35 **Workplace Model** - Hybrid **Pay...

  • Td Insurance, Subrogation Analyst

    5 months ago

    Halifax, Canada TD Bank Full time

    **TD Insurance, Subrogation Analyst**: - 417288BR **Job Category - Primary** - Insurance **Work Location** - 420 Rothesay Avenue, 6940 Mumford Road Insurance **Employment Type** - Regular **City** - Halifax, Saint John **Time Type** - Full Time **Province/State** - New Brunswick, Nova Scotia **Hours** - 35 **Workplace Model** - Hybrid **Pay...

  • Insurance Advisor

    2 months ago

    Halifax Regional Municipality, Canada TD Insurance Direct Agency Inc. Agence Directe TD Assurance Inc. Full time

    Description : Hybrid Contact Centre position Full-time - 35 hours/week - must be available evenings Monday & Saturday are mandatory working days Full-time paid training approximately 10 weeks License not required but an asset Must be fluent in English and or Bilingual with Eng/Fr Department Overview We care for Canadian families, making it easy to...

  • Bilingual Automobile Claims Advisor

    6 months ago

    Halifax, Canada TD Insurance Full time

    TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available...

  • Td Insurance, Desk Appraiser

    5 months ago

    Halifax, Canada TD Bank Full time

    **TD Insurance, Desk Appraiser (Auto Claims)**: - 414829BR **Job Category - Primary** - Insurance **Work Location** - 6940 Mumford Road Insurance **Employment Type** - Regular **City** - Halifax **Time Type** - Full Time **Province/State** - Nova Scotia **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - Every day...

  • Bilingual (Eng./fre.) Claims Advisor - Total Loss

    6 months ago

    Halifax, Canada TD Bank Full time

    **Bilingual (Eng./Fre.) Claims Advisor - Total Loss (Auto)**: - 415775BR **Job Category - Primary** - Insurance **Work Location** - 6940 Mumford Road Insurance **Employment Type** - Regular **City** - Halifax **Time Type** - Full Time **Province/State** - Nova Scotia **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department...

  • Insurance Advisor

    5 months ago

    Halifax, Canada TD Bank Full time

    Work Location: Halifax, Nova Scotia, Canada Hours: 35 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: "Welcome to TD, how can I help?" Helping is at the heart of all we do within TD's contact center, and we're proud of the value we deliver for more than 25 million clients. TD Insurance colleagues are part of the greater...

  • Insurance Advisor

    4 weeks ago

    Halifax, Nova Scotia, Canada TD Insurance Direct Agency Inc. Agence Directe TD Assurance Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Insurance Advisor to join our team at TD Insurance Direct Agency Inc. / Agence Directe TD Assurance Inc. As an Insurance Advisor, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their issues in a timely and...

  • Insurance Advisor

    4 weeks ago

    Halifax, Nova Scotia, Canada TD Insurance Direct Agency Inc. Agence Directe TD Assurance Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Insurance Advisor to join our team at TD Insurance Direct Agency Inc. / Agence Directe TD Assurance Inc. As an Insurance Advisor, you will be responsible for providing exceptional customer service to our clients, answering their insurance-related inquiries, and helping them find the right...

  • Insurance Advisor

    4 weeks ago

    Halifax, Nova Scotia, Canada TD Insurance Direct Agency Inc. Agence Directe TD Assurance Inc. Full time

    Job SummaryWe are seeking a highly skilled Insurance Advisor to join our team at TD Insurance Direct Agency Inc. / Agence Directe TD Assurance Inc. As an Insurance Advisor, you will be responsible for providing exceptional customer service to our clients, answering their insurance-related inquiries, and resolving their concerns in a timely and professional...

  • Catastrophe Claims Advisor Ii

    2 months ago

    Halifax, Canada TD Bank Full time

    **Work Location**:Canada **Hours**:35 **Line of Business**:TD Insurance **Pay Details**: **Department Overview** TD Insurance is part of TD Bank Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home...

  • Catastrophe Claims Advisor Ii

    6 months ago

    Halifax, Canada TD Bank Full time

    **Catastrophe Claims Advisor II**: - 418274BR **Job Category - Primary** - Insurance **Work Location** - 6940 Mumford Road Insurance **Employment Type** - Regular **City** - Halifax **Time Type** - Full Time **Province/State** - Nova Scotia **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - TD Insurance is part...

  • Claims Advisor Ii

    5 months ago

    Halifax, Canada TD Bank Full time

    **Claims Advisor II**: - 425560BR **Job Category - Primary** - Insurance **Work Location** - 6940 Mumford Road Insurance **Employment Type** - Regular **City** - Halifax **Time Type** - Full Time **Province/State** - Nova Scotia **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - TD Insurance is part of TD Bank...

  • Conseiller en réclamations bilingue II

    4 weeks ago

    Halifax, Nova Scotia, Canada TD Full time

    TD Assurance recherche un Conseiller en réclamations bilingue II pour rejoindre son équipe.Description du posteLe Conseiller en réclamations bilingue II est responsable de fournir un service de qualité et de gérer les dépenses au cours du processus de règlement des réclamations. Les autres tâches incluent l'ouverture de nouvelles réclamations,...

  • Claims Advisor Ii

    5 months ago

    Halifax, Canada TD Bank Full time

    **Work Location**:Halifax, Nova Scotia, Canada **Hours**:35 **Line of Business**:TD Insurance **Pay Details**: **Department Overview** TD Insurance is an integral part of TD Bank Group (TD) and we're driven to provide legendary experiences and trusted advice to our customers. We help protect our clients from the ‘accidents of life’ by offering a wide...

  • Accident Benefits Claims Advisor Ii

    5 months ago

    Halifax, Canada TD Bank Full time

    Work Location: Halifax, Nova Scotia, Canada Hours: 35 Line of Business: TD Insurance Pay Details: **Job Description**: - Department Overview TD Insurance is an integral part of TD Bank Group (TD) and we're driven to provide legendary experiences and trusted advice to our customers. We help protect our clients from the ‘accidents of life’ by offering...

  • Bodily Injury Claims Advisor Ii

    5 months ago

    Halifax, Canada TD Bank Full time

    **Work Location**: Halifax, Nova Scotia, Canada **Hours**: 35 **Line of Business**: TD Insurance **Pay Details**: **TD Insurance is an integral part of TD Bank Group (TD) and we're driven to provide legendary experiences and trusted advice to our customers. We help protect our clients from the ‘accidents of life’ by offering a wide range of products,...

  • Tdi Regional Business Development Manager, Business

    2 weeks ago

    Halifax, Canada TD Bank Full time

    **Work Location**: Halifax, Nova Scotia, Canada **Hours**: 0 **Line of Business**: Personal & Commercial Banking **Pay Details**: $84,200 - $126,200 CAD This position will report into the Senior National Manager, Business Insurance TDI Affinity Market Group. - Be a trusted Insurance advisor to leadership teams across the enterprise as a SME and act as a...

  • Catastrophe Claims Advisor Ii

    5 months ago

    Halifax, Canada TD Bank Full time

    **Catastrophe Claims Advisor II**: - 416772BR **Job Category - Primary** - Insurance **Work Location** - 6940 Mumford Road Insurance **Employment Type** - Regular **City** - Halifax **Time Type** - Full Time **Province/State** - Nova Scotia **Hours** - 35 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - TD Insurance is part...