Client Care Coordinator

5 days ago


Newmarket, Canada Amplifon Full time

**Overview**

An estimated 3 million Canadians are hearing-impaired and that number will continue to rise as the population ages. At Amplifon, we are dedicated to serving our clients and helping to make a positive difference in people’s lives through the gift of sound.

As a Client Care Coordinator, you are the first point of contact for our customers. You will develop relationships with clients and provide outstanding professional customer service. You will perform receptionist duties, schedule appointments, and assist with day-to-day office operations as an integral part of our team.

**Responsibilities**

As a Client Care Coordinator, you connect our patients with hearing specialists, and make every effort to make visits as seamless as possible. You will be responsible for greeting customers, obtaining patient information, and answering general inquiries. Within the office, you will maintain records, both electronic and print, and ensure a professional office environment. As a valuable member of the team, you will work with other staff to support special promotions and projects, and provide assistance and training to other retail operations staff. You will assist with scheduling and confirming patient appointments, and coordinate and execute special mailings. Within the Amplifon team, you’ll have room to grow as we continue to expand and strive to become Canada’s leader in hearing-health.

**Qualifications**

If you’re committed to providing phenomenal customer service, are bilingual with French and English fluency, as well as have experience working in an office environment, we want to hear from you. You have strong communication skills, and are professional and articulate. You have experience using the Microsoft Office Suite, strong computer skills, and are familiar with scheduling computerized appointments. You’re organized and able to multitask and take initiative within the office, ensuring patient files are updated and paperwork is completed. You have previous experience in telemarketing and direct sales, and some experience in healthcare services.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

**Job Types**: Full-time, Permanent

Pay: $18.00-$21.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay
- Commission pay

COVID-19 considerations:
We have implemented strict guidelines in each of our clinics in order to keep our clients and employees safe.

**Experience**:

- Customer service: 2 years (required)

Work Location: In person



  • Newmarket, Ontario, Canada RNS Health Care Services Inc. Full time

    About the Role:Reporting to the Operations Manager, the Client Care Coordinator (CCC) is responsible for the preparation and delivery of client and Health Care Professional schedules, using a computerized scheduling system.Client Service Coordinator will be responsible for scheduling of clients with a focus on building and maintaining positive internal...


  • Newmarket, Canada RNS Health Care Services Inc. Full time

    **RNS Health Care** is currently seeking a dedicated and detail-oriented Client Care (Scheduling) Coordinator to join our team. As a Coordinator, you will play a crucial role in ensuring the efficient and effective coordination of our daily operations. If you have excellent organizational skills, can thrive in a fast-paced environment, and enjoy working with...


  • Newmarket, Canada Home Instead Full time

    The Client Care Coordinator is responsible for providing the highest level of quality service to all clients and family members that relate to client care, including Care Consultations with potential clients and family members, client/CAREGiver introductions, and Quality Assurance visits with existing clients. They use sales skills to determine each...


  • Newmarket, Canada KW Realty Centres Full time

    The Client Care Coordinator must tend to its associates' needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Centre. The Client Care Coordinator will be responsible for the appearance of the Market Centre common areas. They will ensure the office is...


  • Newmarket, Canada WS Audiology Americas Full time

    **About HearCANADA** At HearCANADA (a division of WSAudiology), we are on a mission to connect with Canadians from coast-to-coast to offer solutions to their hearing health. By delivering exceptional client experiences and providing Best-in-Class hearing care, our teams are revolutionizing the hearing world and driven to provide _Wonderful Sound for...


  • Newmarket, Canada Home Instead Full time

    Are you a health care professional looking to advance your career with an organization with a great reputation of providing high quality services and care to seniors? Are you are looking for greater satisfaction in the care your team provides? By joining Home Instead you will join a team of professionals who deliver without exception on every commitment they...


  • Newmarket, Canada Home Instead Full time

    Are you a health care professional looking to advance your career with an organization with a great reputation of providing high quality services and care to seniors? Are you are looking for greater satisfaction in the care your team provides? By joining Home Instead you will join a team of professionals who deliver without exception on every commitment they...


  • Newmarket, Canada Amplifon Full time

    **Overview** An estimated 3 million Canadians are hearing-impaired and that number will continue to rise as the population ages. At Amplifon, we are dedicated to serving our clients and helping to make a positive difference in people’s lives through the gift of sound. As a Client Care Coordinator, you are the first point of contact for our customers. You...


  • Newmarket, Canada Job Skills Full time

    **Client Care Coordinator** **Full-time Opportunity** **Peel Region** **Who we are**: Job Skills offers employment solutions connecting the skills of job seekers with the needs of employers to create a more vibrant community. **What we need**: Results-driven individuals who: - Are inspired by helping Clients achieve their employment goals - Have...


  • Newmarket, Canada Amplifon Group Full time

    **Position Summary**:As a Client Care Coordinator, you change lives by empowering people to rediscover all the emotions of sound. You create an exceptional client experience, by going the extra mile to foster an inclusive, welcoming, and people-oriented environment. You build trusted relationships with your clients from the moment they step into our door, by...


  • Newmarket, Canada HearCanada Full time

    _**HearCANADA is on a mission to provide Wonderful Sound for All - and we’re sharing our passion for making an impact in YOUR community!**_ We are on the hunt for a multi-faceted Client Care Coordinator (Medical Office Administrator) for our **Newmarket ,ON** clinic. This **full-time, permanent** opportunity would be a great career move for someone with...

  • Care Coordinator

    2 months ago


    Newmarket, Canada CBI Health Full time

    **Care Coordinator - Newmarket (York Region)** CBI Home Health is proud to be a part of CBI Health Group, the largest network of integrated community health services in Canada. We offer rehabilitation, home health, neurodevelopment and workplace health services across the country. If making a difference in the lives of others is a priority for you as a...

  • Care Coordinator

    2 weeks ago


    Newmarket, Canada CBI Health Full time

    **Care Coordinator - Newmarket (York Region)** CBI Home Health is proud to be a part of CBI Health Group, the largest network of integrated community health services in Canada. We offer rehabilitation, home health, neurodevelopment and workplace health services across the country. If making a difference in the lives of others is a priority for you as a...


  • Newmarket, Canada VCA Animal Hospitals Full time

    **Client Care Coordinator**: **Location: Newmarket, ON**: 404 Veterinary Emergency and Referral Hospital in Newmarket, Ontario is currently welcoming a Client Care Coordinator to join our team on a casual basis which includes evenings and weekends. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very...

  • Care Coordinator

    4 weeks ago


    Newmarket, Canada Home and Community Care Support Services Full time

    Job Description Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (MSW), or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place. As a Care Coordinator , you will assess and determine patient...


  • Newmarket, Canada RNS Health Care Services Inc. Full time

    **COORDINATION SUPERVISOR** RNS Health Care Services Inc. - **Required Availability: 7am - 5pm, Friday - Monday**_ ***: Reporting to the Operations Manager or his/her designate from time-to-time, the Coordination Supervisor is responsible for providing coordination and scheduling leadership to the Client Services Department through the direction, training...


  • Newmarket, Canada 404 Veterinary Emergency and Referral Hospital Full time

    **404 Veterinary Emergency + Referral Hospital** is currently welcoming a part time/casual schedule **Client Care Coordinator / Specialist **to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients...


  • Newmarket, Canada Ledgers Canada Full time

    Responsibilities: - setup and onboarding of new clients using our cloud based technology - Manage and oversee client accounts, ensuring their needs are met and issues are resolved in a timely manner - Collaborate with internal teams to coordinate and execute client projects, ensuring successful implementation and delivery - Utilize CRM software to track...


  • Newmarket, Canada RNS Health Care Services Inc. Full time

    **Client Services Manager** RNS Health Care Services Inc. Reporting to the Director of Operations, the Client Services Manager provides leadership, direction, education and supervision of the day-to-day tasks of the Client Services Department. Furthermore, the Client Services Manager serves as a clinical resource to clients, employees and community...


  • Newmarket, Canada AEC Daily Full time

    **Client Relations Coordinator** **Responsibilities** - Improve customer service experience, create engaged customers, and facilitate organic growth - Fulfill a variety of complex and time-sensitive administrative duties within tight time frames - Provide support for customers to support post-sales processes - Take ownership of customer issues and follow...