Service Administrator
4 weeks ago
Company Profile
We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education.
Position Summary
CIMCO is looking for a permanent full time Service Administrator for the office in Burlington.
Role Responsibilities
- Assisting with the daily and weekly tracking of service contract proposals using SAP and Excel
- Tracking and following up testing processes (such as calibration certificates, oil samples and vibration analysis)
- Recording and generating monthly reports within the department and to the customers.
- Assisting the dispatch team with the answering of service calls / creating Job numbers pertaining to the description of the service call, creating a T&M Number and obtaining a PO where required.
- Supporting Ontario Industrial / Commercial teams with administrative duties.
- Working with the Service Managers to create Job Numbers for the operator shifts.
- Helping to schedule mechanics by using the digital Field Service Management Tool to push job numbers and updating the dispatch board where necessary.
- Supporting the dispatch team with ordering of materials from the National Parts Center and various administrative tasks as needed
Required Professional Knowledge, Skills & Qualifications
- Efficient & accurate data entry skills
- Knowledge of SAP or other ERP systems is preferred
- Detail oriented
- Highly organized with strong attention to detail and timelines
- Ability to work both independently and within a team setting
- Flexibility to navigate changing business demands.
Closing Statement
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Employment Equity
CIMCO is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, CIMCO provides accessibility accommodations during the recruitment process. Should require any accommodation, please let us know, and we will work with you to meet your needs.
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