Inside Sales Representative

6 months ago


Ottawa, Canada Thermo Fisher Scientific Full time

**About Us**:
Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

**Discover impactful work**:
**Key responsibilities will be**:

- Develop and maintain effective customer relations with purchasing and end user within assigned territory
- Independently make decisions, but also use available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
- Develop and implement sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives
- Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
- Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services
- Handle pricing within territory to control profitability
- Maintain accurate reporting, records, and files necessary for proper management of territory
- Communicate with supervisor any customer issues or potential problems; perform other tasks assigned by manager
- Inform customers of supply and price trends and assist in inventory control
- Positively represent Thermo Fisher Scientific at all times throughout customer locations

**Keys to Success**:
**Education**:

- Bachelor’s degree, preferably in the sciences

**Experience**:

- Prior sales or lab experience is an asset

**Knowledge, Skills, Abilities**:

- Strong interpersonal, oral and written communication, and presentation skills
- Must be fully bilingual and fluid in English and French
- Must possess a strong desire to serve the customer
- Must deliver excellent customer service
- Must possess the organizational skills to multi-task and meet deadlines as needed
- Must be willing to travel to customer locations, if needed
- Demonstrates the Thermo Fisher values (The Four I’s) - Integrity, Intensity, Innovation, and Involvement

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Accessibility/Disability Access**:



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