Bilingual Inside Sales Representative

3 months ago

Ottawa, Canada The Universal Group Full time

Beacon Lite is one of the top providers of traffic control equipment and services. We are a fast-paced growing business with over 50 years of traffic control experience. Locally we have locations in Ottawa, Gatineau, Kingston and Sudbury with over 300 employees between our 4 locations.

Beacon Lite has merged with the Universal Group, an industry leader in Traffic Control Personnel_, _Traffic Management Planning_, _Traffic supplies_, _Occupational Health and Safety Training_, _Landscaping_, _and Staffing services. We offer an entrepreneurial environment with opportunities for job advancement and continued education.

Beacon Lite is seeking a Bilingual Inside Sales Representative to join our Manufacturing department

**The Position**:
The Inside Sales Representative will play a crucial role in maintaining strong customer relationships. Primary focus will be on client relationship management and order intake. You will work closely with our Production Manager and Regional Sales Manager and collaborate with other inside and outside team members to meet customer and client care.

**What you will do**:
**Quotes & Ordering Process**
- Issuing customer quotes to our clients with accurate pricing and comprehensive information about our products and services
- Accurately and promptly input sales orders, invoicing, and all necessary paperwork into our computer system, ensuring seamless transactions for our customers

**Client Relationship Management**
- Serve as the primary point of contact for all external client interactions, ensuring superior account management
- Forge enduring relationships with clients at all levels, positioning yourself as a trusted advisor to meet their evolving needs
- Initiate outgoing calls to generate new business by maintaining regular contact with potential and existing customers, understanding their needs, and offering tailored solutions
- Identify opportunities to upsell or cross-sell additional products and services, maximizing revenue from each customer interactions

**Customer Growth & Analysis**
- Focus on growing our business within the existing customer base and leads by providing exceptional service and identifying opportunities for additional sales
- Review existing customer profiles to identify growth potential

**What we need from you**:

- Must be proficient in English and French.
- Positive attitude, resourceful, with a high sense of urgency.
- Grace under pressure
- Proficiency in using MS Office (particularly MS Excel).
- Must be flexible from the hours 6:00 am - 4:00 pm
- Strong written and verbal communication skills
- Strong customer-centric mindset with a passion for delivering exceptional service.
- Highly organized, detail-oriented, and capable of working in a fast-paced environment.
- Self-motivated and results-driven, with a dedication to achieving and exceeding sales goals.

**What you get from us**:

- Attractive compensation package
- Paid training with opportunities to learn multiple areas of a growing industry
- Pension after probationary period.
- Medical, Vision, and Dental benefits after probationary period.

**Why Universal Group?**

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being ‘Passionate, Authentic, and Driven’ in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.

The safety of our team members and the public drives us daily.

The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.

For more information about the company, please visit our Indeed Profile

**Our Commitment to Diversity**

The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

APPLY NOW

UNV5

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