Guest Services Coordinator

5 months ago

Markham, Canada MBI Brands Full time

Salary:
Job Title: Guest Services Coordinator

Reports to: Director, Marketing

**Key Responsibilities**
- Maintaining a thorough knowledge of MBI Brands products, stores, restaurant locations, special events and promotional products; etc.
- Managing the website inquiries for both Mary Brown's and Fat Bastard Burrito brands
- Managing app related inquiries and guest recovery through mobile support and use of internal portal
- Assist the Marketing Department with the execution of marketing programs as required.
- Partner with other members in Marketing and Operations Departments to elevate guest experience at our restaurants
- Analyze and provide regular updates on guest feedback trends, emerging issues, and opportunities for enhancing the customer experience
- The duties of this position may change from time to time. MBI Brands reserves the right to add or delete duties and responsibilities at its discretion contingent on business need. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive._
- _

Policy
- Adhere to all policies and plans through communication, action, and consistent enforcement.
- Effectively and efficiently perform all job functions following policy and leading by example. Stays up to date on all training as required and follows all health and safety, and sanitation policies enforcing with disciplinary action as needed.

Attitude and Professionalism
- Actively participates in positive and constructive communication across all departments.
- A team player, who provides support to colleagues and has a hands-on approach.
- Conducts themselves in a solutions-based approach, solving problems collectively and reporting any concerns at an appropriate time to your manager.
- Follows all policy and does not engage in any actions that may be perceived as conflicting with company policy regarding bullying, harassment, discrimination, and/or violence.

**Required Skills and Qualifications**
- A team player with strong interpersonal skills
- Customer-service focused
- Excellent communicator, both written and verbal.
- Able to work well under pressure with mínimal supervision and meet deadlines

**Physical Activities and Requirements of this position**
- Corporate office and restaurant environment.
- Monday to Friday availability required for this position
- The position may require long hours of sitting/ standing
- Must be willing to drive, and travel, as needed for business.
- Must be able to lift and maneuver packages up to 15 lbs

  • Guest Services Coordinator

    5 months ago

    Markham, Canada MBI Brands Full time

    Job Title: Guest Services Coordinator Reports to: Director, Marketing **Key Responsibilities** - Maintaining a thorough knowledge of MBI Brands products, stores, restaurant locations, special events and promotional products; etc. - Managing the website inquiries for both Mary Brown’s and Fat Bastard Burrito brands - Managing app related inquiries and...

  • Guest Service Representative

    5 months ago

    Markham, Canada Residence Inn by Marriott Markham Full time

    **THE OPPORTUNITY**: Guest Service Representative **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on collaboration. A nimble team...

  • Guest Service Expert

    5 months ago

    Markham, Canada Marriott International, Inc Full time

    **Additional Information** Part Time, Restaurant **Job Number** 24040428 **Job Category** Food and Beverage & Culinary **Location** Toronto Marriott Markham, 170 Enterprise Boulevard, Markham, ONT, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic...

  • Guest Service Agent

    5 months ago

    Markham, Canada Hilton Markham Suites Conference Centre & Spa Full time

    The Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Center and...

  • Guest Service Agent

    6 months ago

    Markham, Canada Hilton Markham Suites Conference Centre & Spa Full time

    The Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Centre and...

  • Guest Services Agent

    5 months ago

    Markham, Canada Sunray Group of Hotels - Delta by Marriott Markham, ON Full time

    **Guest Services Agent** Our employees believe we are creating a purposeful service. Where at Delta Hotels, we are always warm, wise and in control so our guests can focus on what's most important. **We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. We are seeking an individual who is Pragmatic,...

  • Guest Service Expert

    5 months ago

    Markham, Canada Marriott International, Inc Full time

    **Additional Information** Restaurant Server **Job Number** 23129289 **Job Category** Food and Beverage & Culinary **Location** Toronto Marriott Markham, 170 Enterprise Boulevard, Markham, ONT, Canada **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the...

  • Guest Service Expert

    5 months ago

    Markham, Canada Marriott International, Inc Full time

    **Additional Information** Part Time, MClub Attendant, Day Shift, Weekends **Job Number** 24040413 **Job Category** Food and Beverage & Culinary **Location** Toronto Marriott Markham, 170 Enterprise Boulevard, Markham, ONT, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our...

  • Guest Service Expert

    5 months ago

    Markham, Canada Marriott International, Inc Full time

    **Additional Information** Restaurant Server, Part Time **Job Number** 24060057 **Job Category** Food and Beverage & Culinary **Location** Toronto Marriott Markham, 170 Enterprise Boulevard, Markham, ONT, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...

  • Guest Service Expert

    2 months ago

    Markham, Canada Marriott International, Inc Full time

    **Additional Information** MClub Attendant, Part-Time **Job Number** 24174786 **Job Category** Food and Beverage & Culinary **Location** Toronto Marriott Markham, 170 Enterprise Boulevard, Markham, ONT, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...

  • Guest Service Expert

    1 month ago

    Markham, Canada Marriott International, Inc Full time

    **Additional Information** Part-Time, MClub Attendant **Job Number** 24181880 **Job Category** Food and Beverage & Culinary **Location** Toronto Marriott Markham, 170 Enterprise Boulevard, Markham, ONT, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...

  • Guest Service Agent

    1 week ago

    Markham, Canada Easton's Group of Hotels Inc. Full time

    Embark on a journey with Courtyard and Towne Place Suites Toronto Northeast Markham—the epitome of comfort, connectivity, and culinary delights. We are extending an invitation to you to join our exceptional team and contribute to the unparalleled experiences we offer. As Canada’s First Stacked dual-branded hotel, our location near Highway 404 provides...

  • Guest Service Agent

    6 months ago

    Markham, Canada Courtyard and Towneplace Suites Northeast Markham Full time

    Embark on a journey with Courtyard and TownePlace Suites Toronto Northeast Markham—the epitome of comfort, connectivity, and culinary delights. We are extending an invitation to you to join our exceptional team and contribute to the unparalleled experiences we offer. As Canada’s First Stacked dual-branded hotel, our location near Highway 404 provides...

  • Guest Service Agent

    6 months ago

    Markham, Canada Easton’s Group of Hotels Full time

    Job overview Check-in/check-out hotel guests in a timely and professional manner; process all payments according to established procedures to ensure guest satisfaction. Duties and Responsibilities include but not limited to: Register guests, issue room keys, provide information on hotel services and room location; prepare for group check-in and...

  • Hotel Guest Service Representative

    1 month ago

    Markham, Ontario, Canada Easton's Group of Hotels Full time

    Job OverviewAs a Guest Service Agent at Easton's Group of Hotels, you will be responsible for providing exceptional customer service to our guests. This includes checking-in and checking-out guests in a timely and professional manner, processing all payments according to established procedures, and ensuring guest satisfaction.Duties and...

  • Hotel Guest Service Representative

    4 weeks ago

    Markham, Ontario, Canada Easton's Group of Hotels Full time

    Job Overview: As a Guest Service Agent at Easton's Group of Hotels, you will be responsible for ensuring a seamless and enjoyable stay for our guests. Your primary duties will include registering guests, issuing room keys, and providing information on hotel services and room location. Duties and Responsibilities: Process all payments according to...

  • Guest Service Agent Part

    5 months ago

    Markham, Canada Hilton Markham Suites Conference Centre & Spa Full time

    The Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Centre and...

  • Guest Service Agent- Part Time

    5 months ago

    Markham, Canada Hilton Markham Suites Conference Centre & Spa Full time

    The Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Centre and...

  • Guest Service Agent- Part Time

    6 months ago

    Markham, Canada Hilton Markham Suites Conference Centre & Spa Full time

    The Hilton Suites Toronto/Markham Conference Centre & Spa is seeking an energetic, self-motivated individual to join our team. Are you passionate about providing an exceptional guest experience? If your answer is “Yes”, we would like to meet you. **First impressions are everything! As a Guest Service Agent at Hilton Toronto/Markham Conference Centre and...

  • Guest Services Representative

    6 months ago

    Markham, Canada The Cadillac Fairview Corporation Ltd Full time

    **Role Impact**: This role is part-time without benefits. **What you will deliver**: - Deliver guest services programs daily to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events. - Receive and direct all incoming calls and inquiries via telephone,...