B2b and Digital Sales Support

1 week ago

Montréal, Canada JAM Industries Ltd. Full time

**Job Title**: B2B and Digital Sales Support Representative

**Division **:Erikson Consumer

**Location**: Baie-d’Urfé

**Schedule**: Monday to Friday 8:30-17:30

Exertis | JAM, Making the world sound better, one brand at a time Do these words sound like music to your ears?

Since 1972, Exertis | JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service

**What you will do**:
**What you will do**:

- E-Commerce Customer Sales and Support
- Provide support on Company’s B2B portal
- Onboard New Customers
- Create product listings online
- Ensure product validity daily
- Answer customer queries
- Support Marketing initiatives
- Co-ordinate with other department to ensure orders are shipped on time;
- Process Returns
- Maintain a mínimal backlog
- Provide excellent customer service.

**What we are looking for**:

- 1 - 2 year of similar work experience, preferably in a distribution company;
- Proficiency with Microsoft Office Applications and Excel;
- Excellent communications skills (written/verbal) and interpersonal skills;
- Demonstrated organizational ability and follow-through;
- Demonstrated ability to work in a fast paced, dynamic environment;
- Demonstrated ability to work harmoniously in a team as well as autonomously;
- Strong attention to detail, meticulous;

**Ready to join our team? Here is why we are one big, happy JAMily**
- Group Insurance Benefits: Health & Dental, Vision, Life, Critical Illness, Short-Term and Long-Term Disability.
- Wellness Incentive Program, and an Employee Assistance Program.
- RRSP matching program.
- Work-life balance is key: Flextime, summer hours, paid vacation, personal time off.
- We value work life balance and offer a causal and fun environment.
- Lively social calendarthere’s always something for everyone
- Generous employee discount on all our cool gear.
- On-going learning opportunities.
- Not to mention the opportunity to work in a highly talented, winning team

JAMFAM

**Ne perdez pas le rythme - Postulez chez Exertis | JAM **

**Poste**: Représentant de soutien aux ventes B2B et numériques

**Division**:Erikson Consumer

**Endroit**: Baie-d’urfé (mode hybride)

**Horaire**: Lundi à vendredi 8 :30-17 :30

Exertis | JAM, faire que le monde sonne mieux, une marque à la fois Est-ce que ces mots résonnent comme de la musique à vos oreilles?

Depuis 1972, les Exertis | JAM est devenu un des plus importants distributeurs de matériel électronique, d’appareillage de sonorisation professionnelle et d’instruments de musique. Venez nous joindre pour demeurer fidèle à notre mission première d’offrir UNIQUEMENT le meilleur service à la clientèle possible

**Ce que vous ferez**:
**Ce que vous ferez**:

- Ventes et assistance aux clients du commerce électronique
- Fournir une assistance sur le portail B2B de l'entreprise
- Intégrer de nouveaux clients
- Créer des listes de produits en ligne
- S'assurer quotidiennement de la validité des produits
- Répondre aux questions des clients
- Soutenir les initiatives de marketing
- Répondre aux appels et aux courriels des clients
- Assurer la coordination avec les autres départements pour garantir que les commandes sont expédiées à temps ;
- Traiter les retours
- Maintenir un carnet de commandes mínimal
- Fournir un excellent service à la clientèle.

**Ce que nous recherchons**:

- 1 à 2 ans d'expérience professionnelle similaire, de préférence dans une entreprise de distribution ;
- Excellentes compétences en communication (écrite/verbale) et en relations interpersonnelles ;
- Capacité d'organisation et de suivi démontrée ;
- Aptitude avérée à travailler dans un environnement dynamique et en évolution rapide ;
- Capacité avérée à travailler en harmonie au sein d'une équipe ainsi que de manière autonome ;
- Grand souci du détail, méticuleux ;

**Prêt à vous joindre à notre équipe? Voici pourquoi nous formons une grande et heureuse JAMille**
- Avantages sociaux : assurance pour soins de santé, dentaire, soins de la vue, assurance vie et assurance invalidité de courte et longue durée, ensemble d’incitatifs pour le bien-être et un programme d’aide aux employés.
- Programme de cotisation égale au régime enregistré d'épargne-retraite (REÉR).
- Nous donnons beaucoup d’importance à un juste équilibre travail vie et nous proposons un milieu de travail détendu et agréable.
- Un calendrier d’activités sociales vivantil y a toujours quelque chose pour chacun
- Notre cafétéria subventionnée sur place traite aux petits oignons le gourmet en chacun de nous. On offre plein de bonnes choses santé (et aussi pas tellement santé).
- De généreux rabais aux employés sur tout notre alléchant matériel.
- La possibilité d’apprendre de façon continue.
- Sans oublier de mentionner la chance de tr

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