Technical Services Support

5 months ago

Toronto, Canada Toyota Full time

Job Description

Technical Services Support (Onsite)

Rank 2

Scarborough, ON

What We’ll Bring:

- Company & Culture_- A work environment built on teamwork, flexibility and respect- Professional growth and development programs to help advance your career- A focus on respect for people and continuous improvement- Summer Hours - condensed work week during the summer
- Benefits_- Competitive compensation package including bonus- Extended health care and dental benefits effective immediately- Company pension plan with additional employer contributions- Associate vehicle discount program- Reimbursement programs (tuition & fitness)- Paid holiday shutdown and competitive paid time off benefits- Sabbatical leave program

*Please note, this role is fully onsite.*

What You’ll be Doing:
- Oversee overall operation of the Parts Recovery Centre (PRC) by handling the incoming and outgoing shipments of recovered parts, while ensuring proper flow and documentation of all recovery parts- Prepare parts shipment including documentation and packaging while ensuring any dangerous goods (DG) regulations are followed- Manage the Parts Recovery Management System (PRMS) that allows parts to be recovered from Dealers for quality investigations- Enter Special Parts Recovery Investigations (SPRIs) into PRMS and Rapid for recovery and tracking requirements- Liaison with KWE, our outside Logistics Company that receives a majority of recovered parts that are sent by Dealers for PRMS recoveries- Receive incoming shipments from KWE or directly from dealers (Special Shipments)- Maintain the PQSS Service Test Car (STC) fleet while ensuring vehicles are clean, fueled, maintained and returned when required and coordinating replacement STCs- TCI Demo Vehicle fleet administration and Service Maintenance- Various reporting responsibilities for PRC, PRMS, Demo Services, etc.- Assist with shop activities as required (e.g. Pre Delivery Corrections (PDCs), assistance with other repairs and shop activities)- Aid with Quality promotions through the year (e.g., Quality Month, Customer First Confirmation Day (CFCD) and JKK)- Perform Quality Surveys via parts recoveries and investigations- Study current PRC and PRMS operations and make recommendations on how to Kaizen (continuously improve)- Create and submit warranty claims for any warrantable repairs conducted in the QA shop

What You’ll Bring:
- Diploma or certificate in a related university or college program- Currently registered or willing to register as an apprentice technician in the Motor Vehicle trade- 1 year automotive technical work experience or a proven ability and aptitude for mechanical work- Excellent oral and written communication skills- Bilingual (French/English) is an asset- Dangerous Goods certified for Air Transport (IATA)/Ground (TDG) or willing to certify- A valid G driver’s license

About Us

Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

What Sets Us Apart?

A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.

LI-SK1

LI-Onsite

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