IT Business Analyst

3 weeks ago

Waterloo, Canada Manulife Full time

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you. _**

**Working Arrangement**

Hybrid

We are growing, and looking for someone to learn and grow with our team The squad is accountable for completing analysis on small to large sized initiatives primarily dedicated to our core banking system. You will collaborate with various partners to elicit and understand business needs. You will chip in and make recommendations to build and deepen user stories to tackle problem statements and deliver value to our end customers. Your positive approach, ability to be flexible to shifting priorities and creativity rooted in analysis will help you navigate this exciting and growing business.

**Your responsibilities would include**:

- Liaise with business partners to analyze sophisticated problems, and understand business goals and objectives
- Perform analysis, identify root cause of problems and chip in to development of technical solutions
- Collaborate with the Product Partner and Scrum team to translate business objectives into Epics, Features, and detailed User Stories
- Work with various teams (business, internal and external vendor, where applicable) to ensure that technical solutions and product increments are in accordance with the business needs
- Produce high quality user stories and acceptance criteria which support technical and business requirements
- Optimally handle contending priorities and navigate within ambiguity
- Prepare, maintain and update procedures and processes
- Continuously grow and develop analytical capability and chip in to advancements and innovations within the practice
- Understand testing requirements and build and support test planning and execution to validate that system solutions meet the business requirements.

**Experience**:

- 2-3+ years working experience, working as a Technology Business Analyst preferably in financial services supporting medium to large size projects
- Knowledge of system design and of the techniques used in the analysis and testing process.
- Ability to work independently, as well as collaborate and partner in a team environment with geographically dispersed Business partners and peers
- Ability to optimally support activity on multiple initiatives in parallel

**Additional attributes that are nice to have**:

- Agile team experience where responsibilities include the planning and delivery of user stories in an Agile SCRUM environment
- Banking Industry knowledge/experience

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer

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