Technical Business Analyst
2 weeks ago
Overview:
**Term: 2 years.**
The Technical Business Analyst (TBA) is a technical role within the Advancement Systems team that is responsible for supporting new or ongoing Systems projects and initiatives. This role conducts business analysis, project coordination/management, process design, process review, continuous process improvements, and documentation. The position will also provide support for change management, implementation of new/existing systems, customizations, and reports within Advancement.
The Technical Business Analyst has expertise in both business administration and information systems. The Technical Business Analyst determines and validates business requirements related to information systems implementations, reporting or developments for internal and multi-department projects within the Advancement function, ensuring that change initiatives and projects accurately represent the end-user, unit, and Advancement needs and goals.
**Responsibilities**:
Business Analysis on technical projects and requests
- Conduct business analysis, risk assessment, scoping, business case development, research, data analysis, etc., ensuring that projects or initiatives support Advancement's overall mission
- Conduct requirements gathering or need assessment exercises and liaison between Advancement business units and the Systems team to ensure accurate specifications for software customizations or large data requests are detailed and complete.
- Acquire and analyze data (quantitative and qualitative) to build business cases and reports to support service objectives, optimize the service delivery model, changes to processes or implementation of new platforms or customizations, and support the Director of Systems in generating effective reports and presentations
- Liaise with Advancement business units to elicit and share ideas and best practices in business processes, policy development, requirements gathering sessions, risk assessments, testing, and information systems
- Contribute expertise in business analysis to conduct data analysis and develop performance metrics to analyze processes and support recommendations for change
Continuous Improvement
- Maintain a broad and currentknowledge of the functions and processes performed byAdvancement business units that are supported by the Systems Team
- Identify and recommend new initiatives and best practices related to improving the business processes and Advancement systems
- Lead change initiatives within the unit and coordinate involvement of external partners and/or stakeholders
- Develop guidelines and practices related to information systems; this includes training and communicating to stakeholders within and outside of Advancement
- Work with the training officer to update materials and processes
Project Coordination or Management and Support
- Manage and/or act as a coordinator for systems-related Advancement projects
- Initiate communications and liaise with a variety of internal and external stakeholders
- Update project statuses weekly using Advancement project management platforms
- Work with the Director of Systems to ensure projects are scheduled and delivered on time
- Establish and refine project coordination or management practices; recommend and implement improved strategies; manage process changes, and documentation
Process or Service Optimization - Change management
- Develop business cases to test changes and improve/optimize the service delivery model on an ongoing basis for processes impacted or influenced by the implementation of Systems projects, customizations, or initiatives
- Participate in the implementation of new systems platforms and initiatives
- Provide consultative support and guidance to Director or leadership teams in identifying creative solutions to business needs and enhancement of the client experience
- Act as a change agent; develop and implement strategic and tactical systems/processes to adapt and optimize the service delivery model
Requests
- Complete assigned requests and tasks through the Request Tracker (online request system)
- Meet with stakeholders to clarify specific needs or requirements
Other
- Participate and/or lead several teams, departments, or university-wide projects
- Participate in weekly or scheduled team meetings and department meetings
- Provide direction for part-time, work-study, or Coop students as required
- Other duties, special projects, tasks, and responsibilities as assigned
- A backup resource to other Systems team members where applicable
Qualifications:
- University degree or equivalent post-secondary education and/or experience required, preferably in Business Analysis, Systems Analysis, Information Systems, Computer Science, Business Administration, or appropriate combination of post-secondary education in Business or Systems Analysis and work experience
- Certified Business Analysis Professional and Project Management Professional certifications as desirable
- 4 years of ex
-
IT Business Analyst
4 weeks ago
Waterloo, Canada Manulife Full time**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....
-
Business Systems Analyst
7 days ago
Waterloo, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Business Systems Analyst
7 days ago
Waterloo, Canada Manulife Full time**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....
-
IT Business Analyst
5 days ago
Waterloo, Canada Manulife Full time**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....
-
Business Systems Analyst
4 weeks ago
Waterloo, Canada University of Waterloo Full timeOverview: The Business Systems Analyst (Analyst) provides functional business analysis and project leadership in systems development related to student information systems and integrations of the University, while supporting major, more complex business processes. There are several critical aspects of support including provision of accurate and timely data...
-
Business System Analyst
4 weeks ago
Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full timeCompany Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for an: **Business System...
-
Lead Business Analyst
1 week ago
Waterloo, Canada Ansys Full timeWhen visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from...
-
Associate IT Business Analyst
2 weeks ago
Waterloo, ON, Canada Sun Life Financial Full timeAssociate Business Systems Analyst, Operations page is loaded Associate Business Systems Analyst, Operations Apply locations Waterloo, Ontario time type Full time posted on Posted 2 Days Ago job requisition id JR00095239 You are as unique as your background, experience and point of view. You'll work with dynamic colleagues - experts in their fields - who...
-
Business Data Analyst
3 weeks ago
Waterloo, Canada RideCo Full timeThis is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation. You’ll join a robust and rapidly growing client success team. As a Business Data...
-
Business Analyst
1 week ago
Waterloo, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Business Data Analyst
3 weeks ago
Waterloo, Canada RideCo Full timeThis is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation. You’ll join a robust and rapidly growing client success team. As a Business Data...
-
Business Data Analyst
7 days ago
Waterloo, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Business System Analyst
4 weeks ago
Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full timeCompany Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for an: **Business System...
-
Business Functional Analyst
3 days ago
Waterloo, Canada Sandvine Full time**Transform the way the world runs networks**: **The Opportunity**: We are searching for a Salesforce CPQ Business Analyst to build and maintain our company product library. In this role, you will plan, maintain & test the implementation of new/existing products using Salesforce CPQ and SAP. To ensure success as a Salesforce CPQ Business Analyst, you will...
-
Business Systems Analyst
2 weeks ago
Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full timeJob DescriptionWhat You’ll Do:Reporting to the Manager, Business Analyst, you’ll be responsible to engage with stakeholders to identify, describe and translate business needs in terms of process and system requirements that will provide the best available solution to satisfy the needThe core parts of your role will be to: Interacts with stakeholders to...
-
Information, System and Business Analyst
3 days ago
Waterloo, Canada Wilfrid Laurier University Full time**Date**:Jun 13, 2023 **Location**: Waterloo, CA **Company**:Wilfrid Laurier University **Department**: Advancement and External Relations **Job Type**: Continuing **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Associate Director: Prospect Management, Research & Records **Employee Group**:...
-
Business Systems Analyst
2 weeks ago
Waterloo, Canada OTIP RAEO Full timeCompany Description Who We Are With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us. At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued...
-
Business Systems Analyst
2 weeks ago
Waterloo, Canada Ontario Teachers Insurance Plan Full timeWith every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.At the OTIP Group of Companies (OGC), we believe that something special happens when employeesfeel valued forthe work they do, supportedasthe people they...
-
Business Systems Analyst
3 weeks ago
Waterloo, Canada Ontario Teachers Insurance Plan Full timeWith every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.At the OTIP Group of Companies (OGC), we believe that something special happens when employeesfeel valued forthe work they do, supportedasthe people they...
-
Business Systems Analyst
4 weeks ago
Waterloo, Canada Ontario Teachers Insurance Plan Full timeWith every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.At the OTIP Group of Companies (OGC), we believe that something special happens when employeesfeel valued forthe work they do, supportedasthe people they...