![BMW Toronto](https://media.trabajo.org/img/noimg.jpg)
Bdc Manager
3 weeks ago
**Parkview BMW** is looking for a flexible and versatile Business Development Center Manager who will be responsible for the growth of the Service and Sales division. Working alongside other departmental managers, you will participate in the strategic development of the organization.
**What We Can Offer You**:
- Competitive salary plus bonus
- Full benefits
- Profit sharing program
- Great employee lease program
**Responsibilities**:
- Adapt to changing needs of department.
- Conducts daily coaching and performance monitoring
- Project Management
- Quality Control
- Have open communication with all managers and their designated departments within the dealership
- Correctly record all communication between client and BDC associate
- Ability to understand client's expectations and clientele mindset
- Follow-up on customer visits
- Maintain logs of all calls and allocation of appointments to sales representatives
- Complete all daily assigned tasks
- Answer all inbound phone calls according to a proven, pre-set script and schedule sales and service appointments
- Respond to incoming dealership inquiries
- Confirm appointments and re-schedule missed appointments
- Obtain customer information and maintain an accurate database
- Monitoring special order parts
**Qualifications**:
- Exceptional customer service talent
- 2 years + of customer service/telemarketing experience in a managerial role preferred
- Demonstrated effective time management and organization skills, and the ability to multi-task
- Proven interpersonal skills combined with a calm and patient demeanor
- Strong verbal and written communication skills
- Understanding to work independently in an unsupervised environment
- Must be computer literate in all Microsoft programs - ( word, excel )
- Sales or call center manager or similar position background is a must
- Professional Phone Etiquette
- Must have experience conducting at least 100+ outbound calls per day
**Assets**:
- Experience with Reynolds isn’t required but preferred
- Experience in a BDC department preferred
- Managerial experience preferred
- Punctual
- Self-Motivated
- Dependable
- Goal Oriented
- Positive
- Solid team player, willing to go the extra mile to ensure the job is done correctly and efficiently
- Must be detail oriented
- Professional appearance and attitude
***We thank you for your interest, however, only those applicants selected for an interview will be contacted
-
Toronto, Canada BDC Full timeWe are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently,...
-
senior vice president, ontario
2 weeks ago
Toronto, Ontario, Canada BDC Full timeWe are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently,...
-
Toronto, Canada BDC Full timeWe are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently,...
-
Service Bdc Representative
2 months ago
Toronto, Canada Golden Mile Chrysler Full time**Golden Mile Chrysler is hiring a Service BDC Representative!** **What is it?** The Service BDC Representative is the first point of contact for customers coming into our Service Department. They build lasting relationships with customers, and advise them on the best practices for keeping their vehicles safe and properly maintained. The Service BDC...
-
Service Bdc Representative
3 weeks ago
Toronto, Canada Golden Mile Chrysler Full time**Golden Mile Chrysler is hiring a Service BDC Representative!** **What is it?** The Service BDC Representative is the first point of contact for customers coming into our Service Department. They build lasting relationships with customers, and advise them on the best practices for keeping their vehicles safe and properly maintained. The Service BDC...
-
Service Bdc Representative
2 weeks ago
Toronto, Ontario, Canada Golden Mile Chrysler Full timeGolden Mile Chrysler is hiring a Service BDC RepresentativeWhat is it?The Service BDC Representative is the first point of contact for customers coming into our Service Department. They build lasting relationships with customers, and advise them on the best practices for keeping their vehicles safe and properly maintained. The Service BDC Representative work...
-
Client Partner, Bdc Advisory Services
3 weeks ago
Toronto, Canada Business Development Bank of Canada Full timeNo other bank is doing what we do. At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different....
-
Service Bdc Representative
4 weeks ago
Toronto, Canada Volkswagen MidTown Toronto Full timeAre you looking to be a part of a fun, motivating team? To have your efforts be valuable and crucial to both customers and the business? Look no further!_ Volkswagen Midtown Toronto is currently looking for **Service BDC Representatives** to add to their team in Etobicoke. The **Business Development Centre (BDC) Representative **works with our dealership's...
-
First Nations/metis/inuit Candidates
3 weeks ago
Toronto, Canada BDC - Indigenous Recruitment Full time**The following job posting and assessment questions were crafted by Kiinago Biinoogi Muskiiki (‘**_Our Children’s Medicine’ _**in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to...
-
Call Centre Representative/bdc Coordinator
2 months ago
Toronto, Canada Parkview BMW Full timeParkview BMW has an exciting career opportunity for a Call Centre Representative/BDC Coordinator in our call centre who enjoys working together as a team in a positive and supportive environment. **Benefits**: - Group Insurance Benefits - Profit Sharing **Responsibilities**: - Manage and schedule appointments for clients - Effectively handle large...
-
First Nations/metis/inuit Candidates
4 weeks ago
Toronto, Canada BDC - Indigenous Recruitment Full time**The following job posting and assessment questions were crafted by Kiinago Biinoogi Muskiiki (‘**_Our Children’s Medicine’ _**in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to...
-
First Nations/metis/inuit Candidates
2 months ago
Toronto, Canada BDC - Indigenous Recruitment Full time**The following job posting and assessment questions were crafted by Kiinago Biinoogi Muskiiki (‘**_Our Children’s Medicine’ _**in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to...
-
First Nations/metis/inuit Candidates
6 days ago
Toronto, Canada BDC - Indigenous Recruitment Full time**The following job posting and assessment questions were crafted by Kiinago Biinoogi Muskiiki (‘**_Our Children’s Medicine’ _**in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to...
-
Call Centre Representative/bdc Coordinator
2 weeks ago
Toronto, Ontario, Canada Parkview BMW Full timeParkview BMW has an exciting career opportunity for a Call Centre Representative/BDC Coordinator in our call centre who enjoys working together as a team in a positive and supportive environment.Benefits: Group Insurance Benefits Profit SharingResponsibilities: Manage and schedule appointments for clients Effectively handle large amounts of incoming and...
-
First Nations/metis/inuit Candidates
2 weeks ago
Toronto, Ontario, Canada BDC - Indigenous Recruitment Full timeThe following job posting and assessment questions were crafted by Kiinago Biinoogi Muskiiki ('_Our Children's Medicine' _in English) in consultation with Indigenous Elders, Knowledge Keepers and other members of the community. Applications housed on this platform provide a unique opportunity for First Nations, Métis and Inuit job seekers to have the option...
-
Bdc/service Appointment Coordinator
2 months ago
Toronto, Canada Gyro Auto Group- MazdaHyundai Full timeGyro Mazda is currently seeking a dedicated **BDC/Service Appointment Coordinator** to become a valuable part of our team! In the role of a Service Appointment Coordinator, your responsibilities will encompass managing scripted calls, both incoming and outgoing, and arranging as well as verifying service appointments for our esteemed customers. Moreover,...
-
Bdc/call Centre Agent
2 weeks ago
Toronto, Canada Gyro Group Full timeGyro Group is currently seeking a dedicated **Business Development Coordinator /Call Centre Agent **to become a valuable part of our team! The **Business Development Coordinator (BDC) ** acts as the primary point of contact and representative for our dealers in the Toronto area. They act as a connection point between the customer and the sales department,...
-
Bdc/service Appointment Coordinator
1 week ago
Toronto, Canada Gyro Auto Group- MazdaHyundai Full timeGyro Mazda is currently seeking a dedicated **BDC/Service Appointment Coordinator** to become a valuable part of our team! In the role of a Service Appointment Coordinator, your responsibilities will encompass managing scripted calls, both incoming and outgoing, and arranging as well as verifying service appointments for our esteemed customers. Moreover,...
-
Toronto, Canada Business Development Bank of Canada Full timeWe are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...
-
Bdc/service Appointment Coordinator
2 weeks ago
Toronto, Ontario, Canada Gyro Auto Group- MazdaHyundai Full timeGyro Mazda is currently seeking a dedicated BDC/Service Appointment Coordinator to become a valuable part of our team In the role of a Service Appointment Coordinator, your responsibilities will encompass managing scripted calls, both incoming and outgoing, and arranging as well as verifying service appointments for our esteemed customers. Moreover, you'll...