Treatment Coordinator

2 weeks ago


Scarborough, Canada Dentalcorp Canada Full time

**About us**:**

Welcome to **Toothworks Pine Ridge Dental**, your family-oriented dental practice located in the east end of Scarborough. We offer a comprehensive range of services to meet our patients' needs, including general dentistry, periodontics, preventative hygiene, Invisalign®, children’s services, cosmetic treatments, and more. Our commitment to providing quality dental care is reflected in our **4.9-star rating on Google reviews**, showcasing our exceptional patient service, dedication to continuous learning, and use of innovative technology.

**Scarborough, Ontario**, is known for its rich cultural diversity and vibrant communities, offering a unique and welcoming living experience for people from all walks of life. Situated approximately 25 km east of Toronto, Scarborough is just a 30-minute drive from downtown, **blending suburban charm with the conveniences of city life.**

**Schedule: Full-time**

Monday-Wednesday (11:00-8:00)

Thursday (8:00-5:00)

Saturday (8:00-2:00)

**Benefits of Joining Our Team**:

- ** Competitive compensation**
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- ** Employee and Family Assistance Program** (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- ** Career development**to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

**Responsibilities**:

- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills

**About You**:

- Minimum 2 years of Dental Administrator experience
- Clinical background is required
- Experience with Dental software required#LI-BD1


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