Citizen Services Officer

2 weeks ago


Kingston, Canada Service Canada Full time

Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
**Tasks**:

- Ascertain facts on issues such as reason for loss of employment and availability for work
- Provide general information to clients and the public
**Computer and technology knowledge**:

- Database software
- MS Access
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
- MS Windows
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large caseload
- Overtime required
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
**Screening questions**:

- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Work Term: Casual
- Work Language: Bilingual
- Hours: 7.5 to 37.5 hours per week



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