Communication Technician

2 weeks ago

Kingston, Canada City of Kingston Full time
Position Summary

Communication Technicians perform communications duties for Kingston Fire & Rescue and all Fire Departments in the County of Frontenac and Lennox & Addington by answering citizen calls for service, both emergency and non-emergency and dispatching firefighters and equipment to handle the emergency incident or contact a more appropriate agency to respond. Communication Technicians provide the vital first-link between citizens and the resources of Fire & Rescue Services. The performance of the Communication Technician directly contributes to the safety and well-being of Fire Service personnel and the municipality's residents.

Receive and process non-emergency and 911 emergency calls requesting fire, medical, or other emergency services from a wide range of customers with distinct needs and expectations by applying ethical reasoning, customer service skills and diversity awareness

Efficiently operate console equipment, including telephone, radio, status control and a computer aided dispatch system

Exercise critical thinking skills to solve problems, determine priorities and make decisions affecting resource allocation and delivery, for emergency and non-emergency scenarios

Obtain information quickly and accurately in order to determine the nature and location of the emergency

Maintain contact with all units on assignment and maintain status and location of fire units

Liaise with senior staff to provide situation updates

Enter, update and retrieve information from computer system and provide pertinent data/dispatch and monitor contracted fire department radio transmissions

Maintain a high standard of service, professionalism and integrity

Perform the peacetime emergency communication functions as required

Qualifications, Competencies

Grade 12 diploma or equivalent education

Post-secondary education in Emergency Services Communications an asset

Experience in fire operations and communication/dispatching preferred

Experience in customer service, call centre or emergency response operations an asset

Experience with MS Office software including Word and Excel with strong keyboarding skills (40 wpm)

Knowledge of standard radio, telephone, communications, receiving and transmitting equipment, standard broadcasting procedures of radio dispatch equipment is preferred

Able to obtain current First Aid and CPR certification

Must demonstrate corporate competencies: Customer Focus, Results Orientation, Integrity, and Teamwork

Skills, Abilities, Work Demands

Able to prioritize and multitask in emergency situations and handle stressful situations in a calm and organized manner

Must be fluent in English and able to speak clearly and calmly on the radio and phone

Able to exercise good judgment and make sound decisions in emergency situations

Demonstrate excellent interpersonal, listening and memory skills

Able to operate a visual display terminal for extended periods of time and have auditory and visual acuity to perform the duties of the position acceptable to Kingston Fire & Rescue

Demonstrate general knowledge of street and road systems and able to work with and interpret street maps

Able to perform the essential duties of the job including repetitive arm/hand movement

Required to work various 12 hour shifts as assigned; due to the unpredictable and critical nature of the work along with the ability and willingness to work rotating shifts including nights, holidays and weekends

Fluency in a second language an asset

Must obtain and maintain a satisfactory criminal records check

  • Communication Technician

    2 weeks ago

    Kingston, Ontario, Canada City of Kingston Full time

    Position Summary Communication Technicians perform communications duties for Kingston Fire & Rescue and all Fire Departments in the County of Frontenac and Lennox & Addington by answering citizen calls for service, both emergency and non-emergency and dispatching firefighters and equipment to handle the emergency incident or contact a more appropriate agency...

  • Communication Technician

    4 weeks ago

    Kingston, Canada City of Kingston Full time

    Opening Statement The City of Kingston is grateful to experience the traditional territories of Anishinabek (Ah- nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen·dat). Kingston is a smart, livable city in the heart of eastern Ontario. Its stable and diversified economy includes global corporations, innovative start-ups...

  • Pharmacy Technician

    7 days ago

    Kingston, Canada Providence Care Full time

    Pharmacy Technician, Pharmacy **Part Time** **$28.98 - $33.41 Reference#:22-130A** Under the direction of the Operational Director, Clinical Support Services and the supervision of the Pharmacist, and within the scope of practice of a registered Pharmacy Technician, the Pharmacy Technician will assist in carrying out the activities of the Hospital...

  • Pharmacy Technician

    4 weeks ago

    Kingston, Canada Providence Care Full time

    Pharmacy Technician, Pharmacy **Casual** **$28.98 - $33.41 Reference#:22-621A** Under the direction of the Operational Director, Clinical Support Services and the supervision of the Pharmacist, and within the scope of practice of a registered Pharmacy Technician, the Pharmacy Technician will assist in carrying out the activities of the Hospital Pharmacy...

  • Wastewater Technician

    2 weeks ago

    Kingston, Canada Drake International Full time

    Wastewater Technician Kingston, OntarioAre you a natural problem solver? Do you enjoy ‘tinkering?’ Are you a natural Mr (or Mrs!) Fixit? – If so then this might just be a perfect job for you!About Us This Canadian-owned and operated company focuses on developing, manufacturing, and maintaining advanced onsite wastewater treatment systems. Their...

  • Fire Alarm Technician Helper

    3 days ago

    Kingston, Canada Troy Life & Fire Safety Ltd. Full time

    _**Troy Life & Fire Safety Ltd.**_is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized Distributor, Troy is a proudly Canadian, employee owned company with over 975 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we...

  • Junior Maintenance Technician

    4 weeks ago

    Kingston, Canada Amber Peak Property Management Full time

    **Organization Summary** Amber Peak Property Management is a residential property management firm that serves the student housing market in Kingston. Amber Peak performs services from marketing, leasing, maintenance, and small capital improvements to our portfolio of properties. Amber Peak Property Management maintains a strong minimum standard of quality...

  • Ophthalmic Technician

    4 weeks ago

    Kingston, Canada The Macula Clinic Full time

    We are presently seeking energetic, highly motivated individuals to fill positions as Ophthalmic Technicians who can also assist with research. Participate in all activities related to preliminary history taking, vision assessment, diagnostic testing (including, but not limited to OCT, angiography, retinal photography, visual field testing) and counselling...

  • Environmental Technician I, Ii, Iii

    4 weeks ago

    Kingston, Canada The Corporation of Loyalist Township Full time

    **JOB DESCRIPTION** **POSITION TITLE: ENVIRONMENTAL TECHNICIAN (LEVEL I, II, III)** **REPORTS TO: ENVIRONMENTAL PROJECT SUPERVISOR** **CATEGORY: TEMPORARY, FULL-TIME, CUPE 2 YEAR CONTRACT** **UPDATED: MARCH 2021** **HOURS OF WORK: 35 HOURS/WEEK** **RATE OF PAY: $30.75 - $40.04 / HOUR** **CLOSING DATE: SUNDAY, AUGUST 27**th**, 2023** **HOW TO APPLY:...

  • Parking Equipment Technician

    7 days ago

    Kingston, Canada City of Kingston Full time

    **Opening Statement** We acknowledge that the City of Kingston is situated on traditional Anishinabek (Ah - nish-in-ah-bay), Haudenosaunee (Ho-den-o-show-nee) and Huron-Wendat (huron-wen-dat) territory and is the home of many Indigenous peoples. We are grateful to reside and work on this land. Kingston is a smart, livable city in the heart of eastern...

  • Body Technician Apprentice

    4 weeks ago

    Kingston, Canada carstar Full time

    Job Summary The Body Technician Apprentice increases the efficiency of the store by ensuring they follow a systematic approach to all repairs. By properly dismantling the vehicle fully including the blend panel trim parts will ensure the complete listing of parts and labour of the collision damage can be identified early in the cycle time of the...

  • Structured Cabling Technician

    4 weeks ago

    Kingston, Canada Marcomm Full time

    Job Location: **Kingston** - State/Province: **Ontario** **Position Title**:Structured Cable Technician **Poisition Overview** The Structured Cabling Technician is responsible of wiring fiber, coax, copper, CAT 5 and CAT 6 cable into commercial and/or institutional building for different type of services. Part of the role is to complete the termination...

  • Ophthalmic Technician

    7 days ago

    Kingston, Canada The Macula Clinic Full time

    We are presently seeking energetic, highly motivated individuals to fill positions as Ophthalmic Technicians who can also assist with research. Participate in all activities related to preliminary history taking, vision assessment, diagnostic testing (including, but not limited to OCT, angiography, retinal photography, visual field testing) and counselling...

  • Ophthalmic Technician

    4 weeks ago

    Kingston, Canada The Macula Clinic Full time

    We are presently seeking energetic, highly motivated individuals to fill positions as Ophthalmic Technicians who can also assist with research. Participate in all activities related to preliminary history taking, vision assessment, diagnostic testing (including, but not limited to OCT, angiography, retinal photography, visual field testing) and counselling...

  • Fire Alarm Technician

    3 days ago

    Kingston, Canada Troy Life & Fire Safety Ltd. Full time

    Our **Kingston, ON **branch is currently looking for an experience **Fire Alarm Technician** to join their team! **NATURE AND SCOPE**: - PMA on systems less than sixty zones - Minor repair and replacement of device and components **QUALIFICATIONS/REQUIREMENTS**: - Enrolled or completed CFAA course - Willing to achieve one year of community college in...

  • Veterinary Technician

    6 days ago

    Kingston, Canada Queen's University Full time

    Home » Careers » External Applicants » Veterinary Technician Location: Kingston, Ontario, Canada (On-site) Job Type: Casual Length of term: 1 year Number Of Positions: 1 Date Posted: May 8, 2024 Closing Date: May 22, 2024 COVID 19 On-Campus RequirementsPrior to May 1, 2022, the University required all students, faculty,...

  • Veterinary Technician

    7 days ago

    Kingston, Canada Queen's University Full time

    Home » Careers » External Applicants » Veterinary Technician Location: Kingston, Ontario, Canada (On-site) Job Type: Casual Length of term: 1 year Number Of Positions: 1 Date Posted: May 8, 2024 Closing Date: May 22, 2024 COVID 19 On-Campus RequirementsPrior to May 1, 2022, the University required all students, faculty,...

  • Veterinary Technician

    6 days ago

    Kingston, Canada Queen's University Full time

    Home » Careers » External Applicants » Veterinary Technician Location: Kingston, Ontario, Canada (On-site) Job Type: Casual Length of term: 1 year Number Of Positions: 1 Date Posted: May 8, 2024 Closing Date: May 22, 2024 COVID 19 On-Campus RequirementsPrior to May 1, 2022, the University required all students, faculty,...

  • Fire Alarm Technician

    4 weeks ago

    Kingston, Canada Troy Life & Fire Safety Ltd. Full time

    Our **Kingston, ON **branch is currently looking for an experience **Fire Alarm Technician** to join their team! **NATURE AND SCOPE**: - PMA on systems less than sixty zones - Minor repair and replacement of device and components **QUALIFICATIONS/REQUIREMENTS**: - Enrolled or completed CFAA course - Willing to achieve one year of community college in...

  • Kingston Service

    3 days ago

    Kingston, Canada Swish Maintenance Limited Full time

    Join the Swish Family as a Service Technician! We are Swish! We are people like you. Everyday our team members provide expert solutions in spaces all across Canada. Together, we build a safer, cleaner, and more sustainable future. **Position Overview**: Swish Maintenance Limited is currently looking for a Service Technician at our Kingston, Ontario...