Patroller- Seasonal

4 months ago

Blue Mountains, Canada Blue Mountain Resort Full time

Seasonal (Seasonal)

**WHAT'S IN IT FOR ME?**

Resort Perks:

- Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster
- Staff priced meals & Starbucks treats;
- Staff room rates at all our hotels; Retail savings at Burton, Columbia, The North Face, Red Devil, Columbia, Lifted, Hillside, and more

Responsible for the ongoing safety of our guests by monitoring trail conditions and managing them effectively. Patrollers will work in conjunction with departments, proactively maintaining a safe environment with ahigh level of care and customer service for our guests and staff. Patrollers will participate in accident investigation, litigation, and first aid calls, including fatalities, and other duties as assigned. Provide the highest level of customer service to our guests to ensure a safe and positive experience, render First Response level of first aid care, and offer assistance to all those in need. Patrollers will provide safe operation of hills/trails/activities - free of hazards during operating hours.

**Seasonal
- Part Time**

**Wage $19.15/Hour**

**WHAT WILL I BE DOING?**
- Interact with guests
- engage, approach, introduce yourself and initiate conversation. Share your knowledge of the resort and its amenities
- Responsible for performing incident investigations, and completing documentation (photo documentation, statements, report forms, daily sweep sheets etc.), participating in third party investigations as required, appearing in court as required, working in collaboration with the BMR Risk Management team; preforming all required aspects of an investigation with the highest standard of care
- Responsible for maintaining and reporting required maintenance of first response equipment (ATV, RTV, transport trailers, toboggans, trauma kits, AEDs, first aid supplies including, checking readiness, replacing required items as needed.
- Maintain presence on hill in all weather conditions, and available to assist resort guests; participate in any search and rescue missions.
- Clear communication, and assistance with other departments as it relates to the safety, cleanliness, and appearance of the resort, staff, and guests
- Meeting the operating expectations as they relate to guest experience, safety, and effectiveness, regular pass compliance checks in lift lines and on hiking/bike trails

**WHAT DO WE NEED FROM YOU?**
- Must be 18 years of age
- Must have valid G Ontario driver's license
- Strong Intermediate skier/snowboarder/biker, flexible to work all shifts and maneuver all areas of the resort during the resorts operating hours
- Drive ATV and RTV response unit with BMR training provided (summer)
- Ski/snowboard with loaded and unloaded toboggan with BMR training provided
- Must function at high cognitive level, and be alert to surroundings
- Knowledge of the resort is an asset
- Successful applicants will be required to complete a criminal background check
- Must have required equipment that meets the BMR standard (skis/snowboard/bike/protective equipment)
- Must participate and complete weekly trainings
- Have physical fitness in keeping up with a consistently physically demanding environment
- Ability to lift, and assist injured guests and staff
- Ability to access and maneuver in an uncontrolled environment

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of 17 iconic year-round destinations, including the world's largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company's family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination's unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If yo

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