Volunteer Patroller

Volunteer

**VOLUNTEER -December 20- March 16**

**PART TIME HOURS**:

- **Shift 1**7:45am-4:00pm
- **Shift 2**3:45pm-Close ( including final sweep )
- Saturday & Sunday day/night
- Christmas/March breaks & Family Day. Day/night/ This includes 1 event.
- Partial shifts will **not **count toward your duty days.Start & end times are expected to be followed
- **WHAT WILL I BE DOING?**

Reporting to the Supervisory team, Volunteer Patrollers are responsible for ensuring the safety of guests by monitoring trails and surrounding areas for hazards / surface conditions and managing them accordingly. The Volunteer Patroller will take a proactive approach in customer service active part in skier/ boarder education in an effort to reduce ski / snowboard injuries.
- Monitor trail conditions and on-hill behaviors
- Meet the operating expectations as they relate to guest experience, safety and effectiveness
- Engaging guests in customer service, wayfinding, and general information about the resort as a whole
- Render first aid and help as required, completing associated documentation
- Perform incident investigations and ensure proper and complete documentation
- Ensure all aspects of an incident are handled with a high standard of care.

**WHAT DO WE NEED FROM YOU?**
- Must be 18 years of age
- Valid driver's license
- Strong Intermediate skier / snowboarder. (able to ski with confidence, all areas of the resort)
- Must possess excellent employee and public relations skills and be of a friendly and cooperative nature
- Must be able to reason and react with quick, thoughtful judgment while remaining calm under pressure
- Must be energetic, and dependable
- Must be able and willing to work in a physically demanding outdoor environment
- Knowledge of resort an asset
- Successful applicants will be required to complete a criminal background check. (vulnerable sector)