Resort Dispatch- Seasonal- Full Time

7 months ago

Blue Mountains, Canada Blue Mountain Resort Full time

Seasonal (Seasonal)

**WHAT'S IN IT FOR ME?**

Resort Perks:

- Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster
- Staff priced meals & Starbucks treats;
- Staff room rates at all our hotels; Retail savings at Burton, Columbia, The North Face, Red Devil, Columbia, Lifted, Hillside, and more

Resort Dispatch will respond and initiate / dispatch emergency related calls via telephone / radio, working closely with the internal and external customers in a fast-paced environment. The Base Operator will be responsible for recording / maintaining Patrol and emergency logs and data.

**Seasonal Full Time**

**Wage
- $18.00/Hour**

**WHAT WILL I BE DOING?**
- Receive, evaluate and prioritize incoming first aid and emergency calls
- Data entry of incident reports into Microsoft Access
- Maintain Patrol and Security logs and related documentation
- Conducting andactively take part in the Emergency Services incident follow-up program

**WHAT DO WE NEED FROM YOU?**
- Strong customer service skills
- Able to triage emergency calls based on severity potential and need
- Resort knowledge an asset
- Strong computer skills (Word, Excel, Access and electronic mail / internet)
- Mustbe organized, energetic, and dependable
- Able to multi-task in busy setting
- Strong communication and interpersonal skills
- Clear and pleasant telephone manner

**BLUE MOUNTAIN RESORT COMPANY OVERVIEW**

**ALTERRA COMPANY OVERVIEW**

Alterra Mountain Company is a family of 17 iconic year-round destinations, including the world's largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company's family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Palisades Tahoe, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia. Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination's unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.

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