Office Assistant

4 months ago


Laval, Canada Systèmes Sous-sol Québec Full time

**Job Overview**:

- Basement Systems Québec_, regional leader in the foundation repair industry in Quebec, is looking for an experienced **Office** **Assistant** to join our Production department.

**WE BELIEVE IN WORK-LIFE BALANCE Permanent, full-time position.** **No weekend and No evenings.**

**We are recommended by: APCHQ and ACQ**. We were voted **Canadian Dealer # 1 at the Contractor Nation 2018, 2020 and 2021 annual convention** and we are the **recipient of the 2019, 2020 and 2021 Consumer Choice Awards.**

**Advantages**:

- $ 25 per hour
- Full-time permanent job with health benefit package after 90 days
- Company matches your RRSP contributions up to 3%
- A culture of trust, respect and fun
- The best tools and training
- A team you can be proud of - we've received numerous awards [see list of awards below] Excellent company reputation
- Ability to travel to the United States at company expense on a regular basis for training and certifications

**What you will do**:

- Facilitate activities within Production department in the day-to-day operations
- Making sure that all contracts are ready for approval
- Maintain the CRM database of our customers
- Respond to customer calls with professionalism and courtesy and provide them with a remarkable experience
- Good phone etiquette
- Coordinate and schedule appointments for installations with our customers
- Follow-ups, cancellations and manage special customer requests
- Interact with Sales Team on daily basis
- Collect customers' deposits
- Work with cross functioning teams as needed (ex: call center, production, sales)
- Process texts, archive, copy, print, publish, organize, etc
- Knowledge of Quickbooks, SalesForce, Excel, Microsoft office is a big asset
- Reports to Sales Manager

**What you must have**:

- 1 year of office assistant or sales coordinator experience - good track record
- Bilingual
- Knowledge of Quickbooks, SalesForce, Excel, Microsoft office is a big asset
- Disciplined and motivated
- Have good listening skills
- Ability to follow up
- Likes to consult and help people
- Great interpersonal skills and enthusiasm
- Proficiency in computer
- 100% ready to learn

We guarantee **100% customer satisfaction,** not only by excelling in prompt customer service and our free estimates, but also through the quality, integrity and peace of mind offered.

We are looking for an experienced **Office Assistant** to join our Production department.

**Job Types**: Full-time, Permanent

Pay: $25.00 per hour

Expected hours: 40 per week

Application question(s):

- Only Canadian citizens, or holders of Canadian work permit or permanent residents are able to apply. Say YES if one above applies to you.

**Education**:

- DCS / DEC (preferred)

**Language**:

- French (required)
- English (required)

Work Location: In person


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