Confidential Secretary

2 weeks ago

Toronto, Canada Michael Garron Hospital Full time

Overview

The Confidential Secretary is responsible for confidential typing, correspondence and reports to the Ministry of Health, internal and external stakeholders related to the needs of management, OPSEU / Para-Medical and Medical staff of the Child and Adolescent Mental Health Service. Coordinates, facilitates and maintains a secured centralized confidential filing system in relation to outpatient charts for the Child and Adolescent Outpatient Services. Responsible for ensuring current up-to-date master copies of manuals and policies for the Child & Adolescent Mental Health Service. The incumbent provides retrieval/search service on particular policies as required and supports efficient patient flow for the Child & Adolescent Mental Health Service.

Education
- Ontario Secondary School Diploma.
- Administrative or Secretarial diploma preferred.
- Courses in Mental Health / Child & Adolescent Mental Health an asset.

**Qualifications**:

- Minimum of 3 years recent related work experience required, 2 years of which are in Mental Health.
- Demonstrates knowledge and skill in facilitation and organization of information, secretarial activities.
- Demonstrated ability to manage/schedule confidential data and files.
- Excellent computer skills required (Microsoft Office Products, Excel, ESM, and SRM).
- Extensive experience booking patient appointments.
- Familiar with working in an electronic referral system and/or OCEAN.
- Strongcomprehensive knowledge of medical and psychiatric terminology required.
- Demonstrated understanding and ability to comply with confidentiality requirements under MGH Privacy Policy.
- Excellent communication skills (written and verbal).
- Demonstrated excellence in maintaining, collating and filing patient and hospital records in a timely, efficient and confidential manner.
- Ability to maintain a consistent level of productivity and efficiency.
- Ability to work well independently and in a collaborative team environment; be self-directed, creative, flexible and tactful.
- Ability to engage in a courteous, customer focused manner demonstrating a pleasant positive regards for others.
- Excellent interpersonal and organization skills with the ability to work under pressure utilizing critical thinking skills.
- Embodies the values of MGH.
- Excellent work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption pursuant to the Ontario Human Rights Code.

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