Railserve Regional Sales Manager, Canada
5 months ago
Railserve, Canada
Come join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
Ability to work from home in **Edmonton or Calgary** area with travel as necessary.
**ABOUT MARMON RAIL ON-SITE SERVICES**:Marmon Rail On-Site Services through its subsidiaries **Railserve, Inc**, UTLX Field Services, Procor, Prolium and Proterra offer the most geographically diverse and broadest range of railcar switching, material handling, railcar repair & inspection, and storage tank maintenance & cleaning services in North America. We are the railcar experts. Our technical sophistication, unparalleled safety technology, and ability to quickly scale operations allows our customers to achieve operational excellence for their fleets, facilities, and railyards. **The Marmon Group has over $13.0B in annual revenues and is a wholly owned subsidiary of the Berkshire Hathaway Company.**
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**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
Execute the tactical marketing plan by:
- Planning, initiating, supporting business development activities to meet annual budget goals and long-term financial plans
- Working with Sales & Marketing team members to develop, create and implement the tactical business plan in support of the strategic marketing plan.
- Relentlessly uncovering, defining, and pursuing opportunities and converting them into new business
- Reporting all activities via use of analytical tools (CRM/Excel)
- Working strategically with current accounts to retain business and grow revenues by offering additional services that provide win-win value
- Managing product/service mix and pricing of current accounts, managing customer contracts and working through problems as they arise with the operations team
- Collaborating with marketing on proposals and managing RFI/RFP deadlines working with cross-functional internal team members (Operations, Marketing, Human Resources, and Accounting)
- Working in conjunction with our Operations staff to ensure successful execution of contracted services for our customers’ as well as startup and commissioning of services to meet new customer requirements
- Integrate sales efforts with marketing activities including trade shows and industry functions
- Attend advanced training to develop and expand personal knowledge, techniques, and skills relevant to this role
- Stay abreast of market trends and provide relevant reports and information to colleagues and leadership
**METRICS AND ACTIVITIES TO MEASURE PERFORMANCE**:
- Annual new contract value and number of new locations qualified, closed, and added to sales pipeline at a defined minimum ROI
- The number of opportunities identified and pending in the long-term pipeline such that long term growth goals are met
- Current customer account retention
- Success of customer engagement and relationship building through attendance at meetings, site visits and strategic touch points
- Meeting tailored and specific personal development goals
**TOOLS USED IN THIS ROLE**:
- MS Office Applications: Word, Excel, PowerPoint, Outlook Teams, SharePoint
**HABITS AND TRAITS OF THE SUCCESSFUL REGIONAL SALES MANAGER**
- Customer oriented with an open and professional business communication style
- Able to adapt communication style to fit the business need and situation both internally and externally
- Timely follow up on all internal and external projects to meet submission deadlines
- Prepare timely and accurate reports using the appropriate analytical tools (CRM/excel)
- Strong teamwork networking skills including taking the initiative, being resilient and tactful
- Ability to plan and manage time effectively to achieve goals
- Highly participatory in collaborative team meetings
- Able to analyze customer needs to provide creative solutions and communicate Railserve value to win new business
- Strong customer engagement and relationship building skills
- Ability to work independently and be a self-starter with unparalleled initiative and drive
- Comfortable managing long sales cycle
- Comfortable interpreting sales forecasts, budgets, financial performance reports and other analytical metrics
- Enjoy customer interactions, meeting new people and making presentations virtually or in-person to large teams at multiple levels of management
**EDUCATION / EXPERIENCE / QUALIFICATIONS**:
- ** Bachelor’s degree in relevant field such as Business, Logistics & Transportation, Supply Chain Management, Industrial Engineering**:
- ** 5+ years relevant sales / business development / marketing experience / or operational experience with industrial customers, industrial railcar switching and material handling companies, railroads, ports, general freight transportation**:
- Deep knowledge of the Alberta Heartland Industrial area with established r
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