Service Coordinator

4 days ago

Vancouver, Canada Pacific West Mechanical Full time

**Service Coordinator**

**Who are we?**

Pacific West Mechanical is a well established and growing full service mechanical contractor. Our expertise is in service, preventative maintenance, and troubleshooting of managed commercial and multi-family buildings in the Greater Vancouver Region. At Pacific West Mechanical we pride ourselves on our family like work environment that fosters growth and creates opportunities for our team members. We invest in our people and our processes to streamline operations and provide our team members with opportunities for advancement and professional development. As a result, we provide consistent high quality service to our customers.

**Why Choose Pacific West Mechanical?**

At Pacific West Mechanical we value our employees and are always looking for ways to offer opportunities for growth and advancement within the company. We are a welcoming team looking for people wanting to grow with us and build a lifelong career. We recognize that our dispatch coordinators play a vital role in our company and we ensure that they have the training and support they need to be successful.

**Our Three Uniques**
- Established leader in mechanical services for multi-family high-rise
- Great compensation and benefits
- Growth opportunities and a development plan to reach your potential

**Highlighted below are just a few of the reasons for choosing Pacific West Mechanical**:

- No on-call shifts and no after hours calls
- We are a great place to grow your career as we continue to expand
- Everyone has the opportunity for twice annual performance based bonuses
- Competitive wage
- Vacation pay
- Benefits that start immediately
- Stable full time work
- Referral bonus
- Ongoing training and educational opportunities
- Opportunities for promotion
- Support from well trained, experienced managers.
- As a team we spend a lot of time together and value a collaborative and fun team atmosphere, we also enjoy company events together throughout the year.

**What will you be doing at Pacific West Mechanical as a Service Coordinator?**

The Service Coordinator is overseen by a Service Manager who will delegate tasks, provide guidance, and ensure the Service Coordinators are meeting and exceeding expectations in their role. See below for a snapshot of what you will be doing as a Service Coordinator at Pacific West Mechanical.

**This role is a key customer service position in the company and would be a great match for someone who enjoys working in a fast paced environment, likes variety in their day, and enjoys working both independently and as part of a team.**
- Scheduling and dispatching technicians ensure that they have the right tools / equipment and parts required for the job along with access arranged and notices to clients provided.
- Ensure the right technician is assigned to the right job based on skill set and including jobs required for training and development plans established by Project Managers.
- Client communication for notices and access that is professional, timely, and accurate.
- Coordinate materials and parts pickup dropoff in the most efficient manner ensuring mínimal stops and efficient routing between jobs.
- Tool / equipment sign-in/out and repairs coordinated.
- Schedule subcontractors as required.
- Making sure the technicians get their full 8 hours.
- Provide feedback to your Service Manager to improve internal processes.
- Expect requests outside of the above primary responsibilities.

**Your Qualifications, Experience, and Abilities**
- 1+ year in related dispatch/ service operation position
- Knowledge of HVAC and/or plumbing industry is a benefit
- Ability to work independently, as well as collaborative team member
- Excellent organizational skills, verbal, and written communication skills
- Attention to detail
- Able to work under pressure in a fast paced environment
- Proficiency in Microsoft Office, ability to learn new systems as needed.
- Ability to confidently handle complex situations and customer concerns in a professional manner at all times.
- Ability to problem solve and think outside the box.
- Ability to prioritize daily interruptions

For immediate questions regarding this position please call 778-552-7077 to speak with the Director of Recruitment.

Pacific West Mechanical is proud of their inclusive and diverse workplace, we are an equal opportunity employer and encourage all qualified applicants to apply.

*Please note that due to the high volume of applicants, only those being considered for an interview will be contacted.*

**Job Types**: Full-time, Permanent

**Salary**: $30.00-$35.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus pay

Work Location: One location

  • Funeral Service Coordinator

    4 weeks ago

    Vancouver, British Columbia, Canada Service Corporation International Full time

    OverviewSERVICE CORPORATION INTERNATIONAL is seeking a Funeral Service Coordinator to join our team. This role requires a high level of professionalism, empathy, and organizational skills to coordinate funeral services for families.

  • Cemetery Service Coordinator

    3 weeks ago

    Vancouver, British Columbia, Canada Service Corporation International Full time

    Company Overview:">The role of a Funeral Arranger at Boal Chapel and Memorial Garden is to provide exceptional service to families during their most difficult times. Our team is dedicated to creating meaningful experiences that honor the deceased and support those left behind.

  • Expert Mortuary Services Coordinator

    3 weeks ago

    Vancouver, British Columbia, Canada Service Corporation International Full time

    Job SummaryWe are seeking a skilled and compassionate Funeral Arranger to join our team at Service Corporation International. As a Funeral Arranger, you will play a critical role in facilitating funeral arrangement discussions with next of kin and presiding over visitation, funeral, and graveside services.ResponsibilitiesConduct Arrangements Conferences with...

  • Comm o 18r

    2 months ago

    Vancouver, Canada BC Public Service Full time

    Posting Title- COMM O 18R - Coordinator, Market Development, Europe, USA & Cruise - Amendment - Work Options *- Position Classification- Communications Officer R18- Union- GEU- Work Options- Hybrid- Location- Vancouver, BC V6B 0N8 CA (Primary) - Salary Range- $64,123.59 - $72,674.35 annually- Close Date- 11/20/2024- Job Type- Temporary Assignment (TA)-...

  • Service Coordinator

    7 months ago

    Vancouver, Canada MM Digital Strategist Full time

    Are you passionate about taking your career to the next level as a **Service Coordinator in the field of construction?** We are a continuously growing company seeking a motivated **Service Coordinator** in **Vancouver, BC!** This is your chance to join a team that is committed to your growth and development! Details: Job Title: Service...

  • Admn o 18r

    4 months ago

    Vancouver, Canada BC Public Service Full time

    Posting Title- ADMN O 18R - Coordinator, Corporate Development- Position Classification- Administrative Officer R18- Union- GEU- Work Options- Location- Vancouver, BC V6B 0N8 CA (Primary) - Salary Range- $64,123.59 - $72,674.35 annually- Close Date- 9/5/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service ->...

  • Service Coordinator

    7 months ago

    Vancouver, Canada Mackay Communications Full time

    Mackay Communications, Inc., dba Mackay Marine, is a global marine electronics sales and service company with more than 450 employees in seventeen (17) countries, including the Americas, Africa, Europe, and Asia. For over fifty (50) years Mackay has sold, installed, and serviced navigation and communication equipment onboard commercial and military ships. We...

  • Admn o 18r

    3 months ago

    Vancouver, Canada BC Public Service Full time

    Posting Title- ADMN O 18R - Coordinator, Co-operative Marketing Partnerships Programs- Position Classification- Administrative Officer R18- Union- GEU- Work Options- Remote, Hybrid- Location- Comox, BC V9M 3M2 CA Cranbrook, BC V1C 7G5 CA Kamloops, BC V2H 1B7 CA Kelowna, BC V1Z 2S9 CA Nanaimo, BC V9T 6L8 CA Penticton, BC V2A 8X1 CA Prince George, BC V2N4P7...

  • Service Coordinator

    7 months ago

    Vancouver, Canada Forum Home Appliances Inc. Full time

    _**Small Appliance Repair Shop Service Coordinator**_ Repair Shop Service Coordinator at our Vancouver Chinatown Branch Forum Home Appliances is an established yet fast growing retail, wholesale, and repair shop for name brand kitchenware and small appliances, with three retail branches in Metro Vancouver. We are looking for a motivated Repair Shop...

  • Service Coordinator

    6 months ago

    Vancouver, Canada Forum Home Appliances Inc. Full time

    _**Small Appliance Repair Shop Service Coordinator**_ Repair Shop Service Coordinator at our Vancouver Chinatown Branch Forum Home Appliances is an established yet fast growing retail, wholesale, and repair shop for name brand kitchenware and small appliances, with three retail branches in Metro Vancouver. We are looking for a motivated Repair Shop...

  • Service Coordinator

    7 months ago

    Vancouver, Canada Forum Home Appliances Inc. Full time

    _**Small Appliance Repair Shop Service Coordinator**_ Repair Shop Service Coordinator at our Vancouver Chinatown Branch Forum Home Appliances is an established yet fast growing retail, wholesale, and repair shop for name brand kitchenware and small appliances, with three retail branches in Metro Vancouver. We are looking for a motivated Repair Shop...

  • Services Coordinator

    3 months ago

    Vancouver, Canada Qualicare Homecare, BC Full time

    **Benefits**: - Company parties - Competitive salary - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Training & development **Benefits/Perks** - Full-time hours - Competitive Wages - Continuing education programs - Making a difference in the lives of those dealing with medical illnesses and age-related complications -...

  • Service Coordinator

    6 months ago

    Vancouver, Canada Flynn Companies Full time

    Flynn Group of Companies is currently looking for a Service Coordinator to support our Vancouver Branch located in Surrey, BC (Office Location - 19175 22 Ave, Surrey BC, V3S 3S6), reporting to the Service Manager. This role will include duties related to coordination and working with the superintendents/field staff for the Service department. - A Day in the...

  • Service Coordinator

    4 months ago

    Vancouver, Canada Flynn Group of Companies Full time

    Flynn Group of Companies is currently looking for a Service Coordinator to support our Vancouver Branch located in Surrey, BC, reporting to the Service Manager. This role will include duties related to coordination and working with the superintendents/field staff for the Service department. **A Day in the Life** **Support the Superintendent**: Review...

  • Provincial Field Services Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada BC Public Service Agency Full time

    As a key member of the BC Public Service Agency, you will play an essential role in the direct field administration of infrastructure construction projects. From technical expertise to on-the-ground coordination, your work will help maintain and improve the province's vital transportation network.About the PositionThe Provincial Field Services unit is...

  • Service Coordinator

    7 months ago

    Vancouver, Canada Paladin Technologies Full time

    Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience...

  • Service Coordinator

    4 months ago

    Vancouver, Canada Paladin Technologies Full time

    Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience...

  • Service Coordinator

    6 months ago

    Vancouver, Canada Paladin Technologies Full time

    Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience...

  • Service Coordinator

    6 days ago

    Vancouver, Canada Paladin Technologies Full time

    Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience...

  • Service Coordinator

    4 days ago

    Vancouver, Canada Paladin Technologies Full time

    Responsible for the efficient scheduling of technical resources and assignments, the Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience...