Dispatcher/customer Service
1 week ago
**We Drive You AND YOUR CAR HOME.**
Responsible Choice is looking for a few good people to join our team as dispatchers helping coordinate our drivers and book services for our clients.
We are a premier, discreet, personal chauffeur service. Our drivers have been reducing the instances of drinking and driving by getting our clients home safely from the comfort of their own cars, 365 days a year, for over 18 years, in Ottawa and all its surrounding regions. Our philosophy is simple, being responsible and having a good time shouldn't be mutually exclusive.
- **Dispatch shifts are available 7 days/ week from 6:00 pm to 2:30 am.** You must have significant weekend availability (Friday night/ Saturday night)
- Are you looking for a flexible part-time schedule that helps promote a good work-life balance?
- Do you want to help make a difference in our community?
- Can you handle a casual work environment?
- Do you have a good sense of humour?
- Do you like working late at night?
- Are you a self-starter who is good at working independently?
- Would you consider yourself energetic, friendly and have an outgoing personality?
- Will you be able to adapt positively to changing circumstances, and keep calm in the face of challenges?
- We are a very team-focused group and the dispatcher is a very key role in our team **What Will You Be Doing?**
- You will open and close our office (Merivale/ Hunt Club) each night.
- You will be providing quotes, taking service requests from clients, dispatching those services to, coordinating and tracking our drivers.
- Your role involves some general supervision of the drivers to help keep them focused when needed.
- You will fill out nightly reports and do some basic data entry.
*
What Do You Need?*
- Working knowledge of how to get around the city.
- You will need a smartphone with data and your own computer or tablet (with a keyboard).
- You must be comfortable talking on the phone several times throughout your shift.
- Speak English fluently (bilingualism is an asset but not required).
- Having your own means of transportation is an asset (but not required for dispatchers). But you will need to get yourself to and from the office (Merivale/ Hunt Club) and there is very limited bus service at the time your shifts finish.
RC Team Members enjoy 30% off on all vehicle maintenance and repairs + a discount on drives home for themselves and their cars when they go out + coming soon discounts on food from a local delivery platform + custom pricing on all other services we offer
**Job Types**: Part-time, Permanent
**Salary**: $16.25-$18.00 per hour
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evenings
- Evening shift
- Night shift
- Weekend availability
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