Operations Coordinator

5 months ago


Mississauga, Canada Gatsby Valet Inc. Full time

**LOCATION: 6900 AIRPORT RD. MISSISSAUGA ON, L4V 1E8, CANADA**

***

**Operations Coordinator**, reporting to the Operations Manager of Gatsby Valet, will have a core focus on several key areas, including employee training, event coordination and oversight, staffing, handling basic client communications, and providing on-site ground-level assistance to our valet teams across the Greater Toronto Area (GTA). This position is an “in-person” position but will require some remote work.In this role, the Operations Coordinator will serve as the primary point of contact for Gatsby Valet employees, helping them navigate and address their concerns by directing them to the appropriate department or resource. The coordinator must ensure that training protocols, uniform standards and service standards are being met at each Gatsby Valet location.
- **Duties**
- New Hire Training
- Site Specific Training
- Employee Retraining
- Supervisor / Lead training

**Events**
- Conduct site surveys
- Staff allocation
- Parking reservations
- Quotation pricing reviews
- Client point of contact
- Training event staff and event managers
- Event presence
- Event client follow up

**Employees**
- Build relationships with Gatsby Valet employees
- Address employee concerns on site
- Direct staff to the appropriate department/resource for their concern

**Scheduling**
- Tier 2 and 3 scheduling assistance
- Additional duties as required

**Qualifications**
- Valid G driver’s license with a clean driving record
- Bachelor’s degree or equivalent work experience preferred
- At least 2 years of experience in operations or training role
- Strong interpersonal and communication skills
- Excellent organizational and time management skills
- Ability to work independently as well as in a team environment
- Proficient in Microsoft Office Suite and other software as required
- Willingness to work flexible hours including weekends and holidays as needed
- Must have access to your own vehicle


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