Business Development Specialist

1 month ago

Winnipeg, Canada Perimeter Aviation Full time

**Department**: Corporate Business Development

**Posted**: April 21, 2023

**Deadline**: May 31, 2023

Our Company

Established in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the merger with Bearskin Airlines. With more than 750 employees, we operate a fleet of 40+ aircraft including the Metro 2, 3, 23, Merlin and Dash 8 aircraft. We are based in Winnipeg and Thompson, Manitoba as well as Sioux Lookout and Thunder Bay, Ontario. We provide scheduled passenger and freight services to Northern Manitoba and Northern Ontario, 24/7 North American charter services, Medical evacuation services and a full-service maintenance facility including design engineering, NDT, and Garrett turbine engine services.

We are a Canadian company, proudly building a diverse workforce that is driven by a shared sense of community, customer service and a dedication to safety. We’re fostering a culture where our employees will feel proud of the work they do and the company they work for. We seek employees with a positive attitude in providing excellent service to the communities in our network.

Position Summary

The Business Development Specialist is responsible for building, strengthening and growing customer relationships, with a focus on revenue growth and service delivery enhancement. Works collaboratively with various departments, including Charters, Commercial, Cargo, Marketing, Flight Operations and Finance and acts as the primary point of contact with assigned key customers. Identifies new market segments by making data driven recommendations.

This is a full time position located in Winnipeg, MB (YWG).

Personal Characteristics
Highly flexible, with the ability to respond quickly in a dynamic environment
Professional and respectful, with a positive work attitude
Promotes organizational goals and leads by example
Timely with a high level of commitment to on-time performance is essential
Motivated with the ability to work independently and as part of a team
Embraces technological innovation to create efficiencies, improve productivity and enhance customer experience
Analytical and detail-oriented professional who can manage multiple priorities
Ability to think and act strategically, including the ability to conceptualize and implement change strategies
Innovative and critical thinker who can identify and effectively introduce solutions that exceed customer expectations
Solution oriented with ability to identify, assess, and de-escalate difficult or complex situations
Superior ability to communicate effectively and concisely through both verbal and written communication skills
High level of respect, understanding and regard for First Nations communities
Able to deal with confidential information and documentation with discretion, sensitivity and tact
Customer service oriented with a commitment to exceptional service
Strong attention to detail
Work well under pressure and exercise tact and patience when dealing with both employees and customers
Responsibilities and Accountabilities
Develop and nurture strategic relationships and partnerships with key clients, including First Nation community leaders and organizations

**Key Account Sectors include, but are not limited to**:
Government agencies
First Nation leadership and social program administrators
Nutrition North vendors and partners
Public sector agencies
Corporate charter, passenger, and cargo customers
Conduct market research and analyze industry trends to identify business opportunities across business segments
Meet quarterly with key account customers to review operational performance and growth opportunities
Negotiate and renew customer contract agreements and look for ways to promote expansion of existing business
Participate in comprehensive RFP responses including proposal writing and developing detailed pricing tables
Work collaboratively to identify new and innovative services and opportunities that will disrupt competitors and increase revenue and market share
Identify and develop strategic third-party partnerships and other collaborative business relationships to execute short and long-term growth objectives
Monitor and analyze competitive environment, including destinations, rates and customers
Actively participate in the Company’s Safety Management System
Perform additional duties as assigned
Education and Experience
High school diploma or General Education Degree (GED) equivalent
Diploma or post-secondary degree in Business, Marketing or Economics, a related field or equivalent experience
3+ years of experience in a customer centric sales, partnerships or business development role
Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations
Experience using Microsoft Office Suite (Outlook, Excel, Word)
Knowledge of budgeting and financial analysis processes
Aviation experience is considered an asset
Exper

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