Catering Sales Executive

2 weeks ago

Vancouver, Canada Marriott International, Inc Full time

**Job Number** 23203081

**Job Category** Sales & Marketing

**Location** Vancouver Marriott Pinnacle Downtown Hotel, 1128 West Hastings Street, Vancouver, BC, Canada VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Handles social and local corporate catering opportunities that are above sales office parameters. Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

**CANDIDATE PROFILE**

**Education and Experience**

**Required**:

- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.

OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

**Preferred**:

- Catering sales experience.

**CORE WORK ACTIVITIES**

**Managing Sales Activities**
- Manages the sales efforts for the property including local corporate and social catering.
- Responds to incoming catering opportunities for the property.
- Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive, as applicable.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up-selling packages and creative food and beverage.
- Manages catering sales revenue and operation budgets, and provides forecasting reports.
- Develops menus that drive sales.
- Assists with selling, implementation and follow-through of catering promotions.
- Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brands
- Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
- Handles social and local corporate catering opportunities that are above sales office parameters.
- Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.
- Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.
- Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
- Performs other duties, as assigned, to meet business needs.

**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g., Sales Office, Market Sales) to establish coordinated sales efforts that are complementary and not duplicative.
- Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
- Develops a close working relationship with operations t

  • Executive Table Group Seeks a Sales

    3 days ago

    Vancouver, Canada Executive Table Group Full time

    Do you have a passion for food, wine, spirits and first and foremost, hospitality? Grow with us at Executive Table Group. As Sales Manager, you will strategically lead the team to promote and execute Catering and large function operations at one of our largest outlets. This position has a great deal of benefits included. We are looking for a senior manager...

  • Sales Executive

    4 weeks ago

    Vancouver, Canada Marriott International, Inc Full time

    **Job Number** 23109388 **Job Category** Sales & Marketing **Location** JW Marriott Parq Vancouver, 39 Smithe Street, Vancouver, BC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Handles customer inquires and acts as the on-property liaison for group sales within the pre-defined...

  • Catering & Events Sales Manager

    2 weeks ago

    Vancouver, Canada Pan Pacific Vancouver Full time

    ***: Located in beautiful downtown Vancouver, British Columbia, the Pan Pacific Vancouver is a luxurious Canadian iconic hotel towering over the Pacific Ocean with 23 stories of architectural beauty. The waterfront property eloquently boasts panoramic views of the Harbour Mountains, Stanley Park and the city skyline, like no other in the city. One of...

  • Inside Sales Executive

    4 weeks ago

    North Vancouver, Canada Professional Practice Sales Full time

    Job Title: Inside Sales Executive Company: Professional Practice Sales Ltd. Location: North Vancouver, British Columbia About Us: Professional Practice Sales Ltd. is a leading business brokerage firm specializing in the sale of dental practices across the beautiful province of British Columbia. Our mission is to provide our clients with top-tier service,...

  • Café Manager

    5 days ago

    Vancouver, Canada Edge Catering Full time

    A rare and exciting opportunity waits for your next career step. Are you looking for a long-term position, a fantastic place to work, with exciting expansion plans on the horizon? Edge Kitchen, a popular and thriving café located in the vibrant East Village of Vancouver, BC, is seeking a talented and experienced Café Manager to join our dynamic team in an...

  • Operations Manager

    3 weeks ago

    Vancouver, Canada SERVED Catering & Events Full time

    Job description Operations Manager Served Catering North Vancouver About Us: Served Catering is a rapidly expanding catering and event planning company located in the heart of North Vancouver. Committed to delivering excellence, we take pride in our renowned hospitality and the use of the finest quality ingredients. Our vibrant and collaborative work...

  • Operations Manager

    3 weeks ago

    Vancouver, Canada SERVED Catering & Events Full time

    Job description Operations Manager Served Catering North Vancouver About Us: Served Catering is a rapidly expanding catering and event planning company located in the heart of North Vancouver. Committed to delivering excellence, we take pride in our renowned hospitality and the use of the finest quality ingredients. Our vibrant and collaborative work...

  • Operations Manager

    3 weeks ago

    Vancouver, Canada SERVED Catering & Events Full time

    Job description Operations Manager Served Catering North Vancouver About Us: Served Catering is a rapidly expanding catering and event planning company located in the heart of North Vancouver. Committed to delivering excellence, we take pride in our renowned hospitality and the use of the finest quality ingredients. Our vibrant and collaborative work...

  • Operations Manager

    3 weeks ago

    Vancouver, Canada SERVED Catering & Events Full time

    Job description Operations ManagerServed CateringNorth VancouverAbout Us: Served Catering is a rapidly expanding catering and event planning company located in the heart of North Vancouver. Committed to delivering excellence, we take pride in our renowned hospitality and the use of the finest quality ingredients. Our vibrant and collaborative work...

  • Bartender - Sage Catering

    4 weeks ago

    Vancouver, Canada UBC Food Services Full time

    At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a...

  • catering supervisor

    4 weeks ago

    Vancouver, Canada TRUFFLES FINE FOODS LTD Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearWork settingCatering firmTasksSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEnsure that food and service meet quality control standardsAddress customers' complaints or...

  • catering supervisor

    2 weeks ago

    Vancouver, Canada TRUFFLES FINE FOODS LTD Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingCatering firmTasksSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEnsure that food and service meet quality control standardsAddress customers' complaints or concernsMaintain records...

  • Regional Group Sales Executive

    4 days ago

    Vancouver, Canada Fairmont Pacific Rim Full time

    This client-facing role will focus on supporting an in-market Regional Account Director as well as the greater Regional Group Sales Team within Fairmont Pacific Rim, Fairmont Hotel Vancouver and Fairmont Waterfront. **What is in it for you**: Cosmopolitan by nature - With the most luxurious accommodation, extraordinary cuisine, inviting ocean views,...

  • Housing Business Operations Lead

    3 weeks ago

    North Vancouver, BC, Canada SERVED Catering & Events Full time

    Served Catering Served Catering is a rapidly expanding catering and event planning company located in the heart of North Vancouver. Committed to delivering excellence, we take pride in our renowned hospitality and the use of the finest quality ingredients. Your primary responsibility is to facilitate seamless communication between the sales, culinary, and...

  • Restaurant Event Sales Manager

    1 week ago

    Vancouver, Canada Bed + Plate Sales Strategies Full time

    Are You Ready to Elevate the Party? Join Our Team as a Restaurant Event Sales Manager! Salary: $60,000+/year Benefits: Two weeks vacation - paid, Complimentary Staff Meal, Dental Benefits - Canada Life I'm searching for a Restaurant Event Sales Manager for Downtown Vancouver Restaurant - 300 seats open for lunch, dinner and brunch on the weekends. What...

  • Operations Manager

    3 weeks ago

    North Vancouver, Canada SERVED Catering & Events Full time

    Job descriptionOperations ManagerServed CateringNorth VancouverAbout Us:Served Catering is a rapidly expanding catering and event planning company located in the heart of North Vancouver. Committed to delivering excellence, we take pride in our renowned hospitality and the use of the finest quality ingredients. Our vibrant and collaborative work environment...

  • Operations Manager

    3 weeks ago

    North Vancouver, Canada SERVED Catering & Events Full time

    Job description Operations Manager Served Catering North Vancouver About Us: Served Catering is a rapidly expanding catering and event planning company located in the heart of North Vancouver. Committed to delivering excellence, we take pride in our renowned hospitality and the use of the finest quality ingredients. Our vibrant and collaborative work...

  • Operations Manager

    3 weeks ago

    North Vancouver, Canada SERVED Catering & Events Full time

    Job descriptionOperations ManagerServed CateringNorth VancouverAbout Us:Served Catering is a rapidly expanding catering and event planning company located in the heart of North Vancouver. Committed to delivering excellence, we take pride in our renowned hospitality and the use of the finest quality ingredients. Our vibrant and collaborative work environment...

  • Restaurant Event Sales Manager

    1 week ago

    Vancouver, Canada Bed + Plate Sales Strategies Full time

    Are You Ready to Elevate the Party? Join Our Team as a Restaurant Event Sales Manager!Salary: $60,000+/year Benefits: Two weeks vacation - paid, Complimentary Staff Meal, Dental Benefits - Canada LifeI'm searching for a Restaurant Event Sales Manager for Downtown Vancouver Restaurant - 300 seats open for lunch, dinner and brunch on the weekends.What You'll...

  • Administrative Assistant

    4 days ago

    West Vancouver, Canada BC Ferries Full time

    **ADMINISTRATIVE ASSISTANT - CATERING AND RETAIL OPERATIONS** Vancouver Working as part of a dynamic results-driven team, you provide high level, efficient and confidential administrative services to the Executive Director, Catering Operations and Director, Retail Services. You are responsible for planning and coordinating the provision of executive...