Inside Sales Associate

5 months ago


Woodbridge, Canada Investments Hardware Limited Full time

Founded in 1985, Investments Hardware Limited (IHL) is a Canadian, family-owned business dedicated to providing exceptional quality, unparalleled service, and competitive value to our customers in the construction industry.

As an innovative and rapidly growing industry leader, our mission is to support and inspire our community of builders and contractors, empowering them to achieve more. Our tremendous growth and success in the retail construction industry stems from our commitment to building long-lasting relationships with our customers and within the community.

**About the Position**

As an Inside Sales Associate, you will engage in a variety of tasks including project management, strategic planning, relationship management, negotiation, and consultative selling as outline by the Team Lead.

**Responsibilities**:
The Inside Sales Associate key responsibilities are:

- To fulfill inbound order enquiries under the direction of the Team Lead
- To provide exceptional customer service to support existing clients
- To ensure immediate and future procurement needs are met.
- Under the direction of the Team Lead, identify new business opportunities to assist in the growth of the companies private labelled and partner brands. This will include sourcing and qualifying any potential customers.
- To identify trendsetting ideas by researching industry related events, publications, and announcements.
- To participate in vendor training programs to further enhance product knowledge.
- To participate in company promotions and events, including trade shows.
- In conjunction with the Team Lead work alongside the Executive Sales team to develop new strategies & ideas to accelerate customer growth.
- To work closely with the Product development team to support the growth of new and innovative products.

**Experience**:

- 5+ years of progressive experience in a similar Client-facing role, within the construction and/or building supplies industry.
- Post-secondary education from an accredited institution (significant sales experience, in lieu of education will be considered
- Excellent communication (both verbal and written) and presentation skills.
- Strong customer service experience, coupled with a positive, professional attitude.
- Able to work well under pressure in a fast-paced environment with the ability to meet set deadlines.
- Good organizational, time management and prioritizing skills

**Interpersonal Skills & Abilities**:

- Strong written and oral communication skills.
- Ability to prioritize and manage competing deadlines in a fast-paced entrepreneurial environment.
- Ability to manage customer concerns in a professional manner.
- Excellent time management and organizational skills in managing multiple priorities with overlapping tasks across multiple locations.

**Benefits of Working with IHL**

IHL Canada offers a collaborative, respectful work environment, with tremendous opportunities for professional development and career growth.

We are a family-owned and operated business that values a healthy work/life balance. We encourage and reward the contributions of team members, by offering competitive wages, comprehensive health benefits and tremendous opportunity for advancement.

IHL Canada proudly promotes an inclusive workplace, which fosters teamwork and mutual respect. As we continue to grow, we actively encourage diversity, equity and inclusion within all levels of the organization.
- IHL Canada Inc. has created policies and procedures to meet the required Accessibility Standards under the Accessibility for Ontarians with Disabilities Act. 2005._
- #Indeed_

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person


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